When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. The sink and tub did not drain/drained exceptionally slow when you turned the water on so you were standing in dirty water, or spitting your toothpaste out in a bowl full of water. NEVER again! In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Location off highway was amazingly easy. 96 out of 2735 reviews" ", Rating 2 - Terrible. Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. Top notch guest services. 1602 out of 2735 reviews" ", Rating 8 - Good. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Building itself is beautiful. BED BUGS - Review of Econo Lodge North Academy, Colorado Springs, CO All cribs and extra beds are subject to availability. Located 6 mi from the United States Air Force Academy, this hotel features an on-site bar and grill. I would recommend it if you can handle the unfriendliness of the staff. They give you a welcome goodie bag. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. language, whether its just a rating or contains comments as well, etc.). All rights reserved. When I checked in I paid in advance for a one week stay at a special winter rate. Hotel Colorado, Glenwood SpringsPeak To Peak Lodge, Estes ParkCourtyard By Marriott Denver Cherry Creek, DenverSuper 8 Motel, Grand JunctionRamada Inn Denver, DenverBest Western Gateway Inn & Suites, AuroraMillennium Harvest House Boulder, BoulderAntlers Hilton, Colorado SpringsHyatt Place Denver Airport, AuroraAntlers Hilton Colorado Springs, Lift and look for all bed bug hiding spots, including underneath the mattress, bed frame, headboard, and furniture. The Academy Hotel Colorado Springs - HotelPlanner.com * Check-In: 4pm | Check-Out: 11am Excellent breakfast. Tenants are required to promptly notify landlords when they suspect there are bedbugs present in the unit. 719-598-57708110 N Academy BlvdColorado Springs CO 80920, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Disliked: Amenities, property conditions & facilities, The property is convenient to the highway and restaurants, Liked: Cleanliness, staff & service, property conditions & facilities. The place was super clean. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. The hotel is clean, the pool is great, and all the little extras make it a great place for families. Please see our partners for more details. Bedbugs in room. Management doesn't seem to care much. Food was outstanding! All of which have experienced no problems. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Unfortunately, he was the only one during our stay there that was friendly. I stayed there one more week and asked if they could assign aRead Full Report at www.tripadvisor.com, View other locations in Colorado Springs, Colorado - USA, 2011-2013. Bed Bug Reports for Colorado I had stayed at this motel several times about ten years ago and was surprised to read a couple bad reviews on this site because my experiences had always been so positive. Free public parking is available at a location nearby (reservation is not needed). Rooms were clean and comfortable Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. After 2 days of this I requested a move and was told there were no other rooms available at the same rate. Select dates to see this property's availability and prices, Food: This was for the price a grand slam! Staff was amazingly friendly. Sadly, the 12 pans for custom omelets were neglected until people realized it would take an hour to make a waffle. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Pool was so crowded my 16 year old wouldnt get in. Check your selected option for more info. 2. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. This is not a rash, these are bites! From: The east and west. Review of The Academy Hotel Colorado Springs Reviewed September 27, 2021 Stayed in room 111. A business center with fax and photocopying services is available. we stayed there again over spring break, last week (March 2011) and we are all covered with bed bug bites and they are very uncomfortable! The Academy Hotel, Colorado Springs is a family owned and operated full service, pet friendly hotel. Front desk amazing. If the staff was better, the hotel would be an excellent place to stay. "One call per month and I was pretty happy. Check your booking confirmation email to find your booking number and PIN. Guests are required to show a photo ID and credit card upon check-in. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Nice spacius and clean Youll never stay anywhere like for the price. The mountain view is stunning. The pool looked nice but didnt get a chance to enjoy it. Bar is always amazing! We verify reviews to ensure the traveler booked with Expedia Group. It seems that communication was lacking in your case, I apologize. Immediately upon receiving this complaint (emailed to the Hotel), the Hotel Manager called a 3rd party certified Pest Control to company to inspect the rooms this guest stayed in. Read more about the Colorado State Law: https://leg.colorado.gov/bills/hb19-1328, Cases come in daily for Just Bed Bugs Pest Control. Examine your luggage carefully while repacking and when you return home. Colorado Springs Cabins | Cottage and Cabin Rentals | Airbnb Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 In addition to the above, The Academy Hotel conducts regular and routine inspections and never come across any evidence of bed bugs in the Hotel. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Room was a nice surprise- nice size, comfortable beds and chair. When I checked in I paid in advance for a one week stay at a special winter rate. Service was excellent and employees were here helpful and friendly. I have never received such terrible treatment in my life!! Staff was really helpful and friendly. This is a great hotel. Please enter the dates of your stay and check what conditions apply to your preferred room. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Its the best place we have ever stayed. Ill start with the pros. The Hotel has a regular pest control program in place. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Want a great night's sleep? Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. We checked into the hotel and the person at the counter was very friendly and personable. (Click on the Red Icon to view detailed bed bug reports.) If the staff was better, the hotel would be an excellent place to stay. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews I want to recommend this hotel, but I just can't considering the staff issue :(P.S.-- The pool was warm on the weekend, and FREEZING during the weekdays. The free breakfast was awesome, more than I was expecting in a free hotel breakfast. Site content 2006-2019 Maciej Ceglowski The breakfast was awesome. Great breakfast, great staff , overall a great experience. There is also a Nintendo gaming system available in the lobby area which the kids really enjoyed. The bathroom had poop on the toilet when we checked in. Hotels Colorado Springs, Colorado | TheAcademyHotel.com The Academy Hotel Colorado Springs 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America - Great location - show map Very Good 1,659 reviews great breakfast and restaurant and the pool is our favorite the decorations are amazing Sherry United States of America Staff 8.9 +45 photos I thought since we found a bed bug in our bed they would be worried about making sure we were comfortable somewhere else. I then contacted the BBB. On Mar 24 2011 Well. Yeah right! There were stains and drips on the bathroom walls and the linens were very wrinkled like they had already been slept in. We went back to the area for spring break and decided to stay there again because of the location and price. Rating 10 - Excellent. Tripadvisor performs checks on reviews. Staff was amazingly friendly. "I mean you can get a couch for $50, but you never know that you're going to end up spending $1,200 now to get your whole house treated because of that $50 couch," Freeland said. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Expedia and the Airplane Logo are trademarks or registered trademarks of Expedia, Inc. CST# 2029030-50. * 24 Hr Cancellation Policy, The Academy Hotel | 8110 N. Academy Blvd. The Academy Hotel 8110 N. Academy Blvd. Great value! We will be back. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. This is not a rash, these are bites! Liked: Cleanliness, amenities, property conditions & facilities. Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Lamp didnt have lightbulb. If we find any, we delete them and, if necessary, take action against whoever is responsible. more. Weird. Great place to stay, great location and awesome breakfast!! Kids will love the heated pool. Wonderful. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. Prices for cribs and extra beds aren't included in the total price. Nice spacius and clean Bed Bug: The Academy Hotel Colorado Springs - See 3,282 traveller reviews, 509 photos, and cheap deals for The Academy Hotel Colorado Springs at Tripadvisor. The breakfast was excellent and free but the staff during breakfast was totally rude. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We went back to the area for spring break and decided to stay there again because of the location and price. My friend was sleeping in the bed closer to the bathroom. Hotels.com - Deals & Discounts for Hotel Reservations from Luxury Overall, okay. Is there a laundry facility in the hotel? All rights reserved. Booking.com. Weather your traveling for business or pleasure, we'll do everything possible to ensure your stay is memorable. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Exterminators recommend we use the acronym S.L.E.E.P. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. There's nothing I didn't like. But this would have been bearable had the staff not been downright snotty and rude. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. The Academy Hotel Colorado Springs - Booking.com Booking.com does not accept responsibility or liability for any reviews or responses. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. I'm seeing where it says both? When we questioned the front desk we were told that they have asked several times to have it removed from travel sites. The booking included the buffet breakfast which was unrivaledBasically no meats to cut down on the cost I'm sure, but fresh made while you wait omellets and make them yourself waffles as well as the usual scrambled eggs etc. Rooms were clean and comfortable This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. With more than 8,000 square feet of banquet space, our Colorado Springs hotel is the perfect venue for weddings, reunions, business meetings, or any special occassion. Breakfast was top notch. I can assure you that customer service and satisfaction is of utmost importance to the Academy Hotel and myself. WiFi is available in all areas and is free of charge. Tripadvisor performs checks on reviews. Breakfast was above expectations, and the restaurant was on point., Beautiful little hotel I liked the layout for the bathroom area., Hotel was clean and had a pleasant clean smell. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Beautiful little hotel This is definitely going to be our go to when spending a night in the Springs. (Click on the Red Icon to view detailed bed bug reports. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. 19 Best Hotels in Colorado Springs, CO - Uncover Colorado We were told there was a hot tub at the hotel - there was not one. These little creatures inspire fear across our society, but Freeland is sharing his knowledge with News5 to help you avoid these bugs from taking a bite out of your skin and your wallet. Sincerely, John Wilkins/Owner. This 4-star The Academy Hotel Colorado Springs is set at 2.5 km distance from Edmondson Trail Head and 10 minutes' drive from Rocky Mountain Motorcycle Museum. close to everything i needed to go to. Such a treat! check in was super easy. Room 238 had bedbugs. when there are so many other options, close by, we will not be staying here again. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. New Berlin WI Bed bug Hotel and Apartment Reports COLORADO SPRINGS, Colo. -- A claim of bed bugs at a popular Colorado resort is being directly disputed by the resort itself. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Location A 10-minute drive takes you to Pro Rodeo Hall Of Fame Museum. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. The rest of the staff was very, very rude and it did not feel welcoming. We enjoyed our stay, The whole indoor oasis feel was nice, the pool area could be a little more lit up but other than that it was very nice. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. I would recommend it if you can handle the unfriendliness of the staff. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Dinner, Great to have an omelette at breakfast! The check-in was fast and easy. Breakfast buffet daily. Please note that all Special Requests are subject to availability and additional charges may apply. We all have bed bug bites all over us and they are very uncomfortable! Beautiful facilities, parking lot was a bit dark at night. Now the cons. You can only leave a review within 28 days after check-out. All content should be genuine and unique to the guest. Very tranquil atrium area. The Broadmoor Hotels (2) BBB Rating: A+ Website 82 YEARS IN BUSINESS (719) 471-6200 1 Lake Cir Colorado Springs, CO 80906 OPEN NOW My wife and I recently stayed at the Broadmoor with 14 relatives during the Jazz Festival. if the writer is claiming to be someone else). We checked into the hotel and the person at the counter was very friendly and personable. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. We went back to the area for spring break and decided to stay there again because of the location and price. We have more than 70 million property reviews, all from real, verified guests. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Even Nice Hotels Can Get Bed Bugs. Here's How To Check For Them. - HuffPost Lock in the lowest price from these sites. The Academy Hotel Colorado Springs View Hotel 3,386 reviews 0.1 km from Econo Lodge North Academy Free Wifi Free parking Breakfast included Hampton Inn Colorado Springs I-25 Central View Hotel 32 reviews 0.2 km from Econo Lodge North Academy Free Wifi Free parking Visit hotel website Breakfast included 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. Made beds, replaced towels and amenities. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. The only way to leave a review is to first make a booking. Most recommended Colorado Springs hotels La Quinta Inn & Suites by Wyndham Colorado Springs South AP 6.2 Okay Southeast Colorado Springs $109+ Parking Free Wi-Fi Pool Pet friendly Days Inn by Wyndham Colorado Springs Air Force Academy 4.2 Mediocre Briargate $99+ Parking Free Wi-Fi Pool Pet friendly Food was outstanding! * Complimentary Breakfast: Guests submit their subscores and their overall scores independently theres no direct link between them. Very condescending when protocol had changed since last time we stayed. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews.