In 2018 and 2019, eBay faced mounting pressure from shareholders. StubHubs business was sizable, posting over one billion in annual revenues on close to five billion in annual ticket sales volume. How do I contact? StubHub is an eBay company (EBAY). For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. This article has been viewed 52,013 times. StubHub Email Format | stubhub.com Emails - RocketReach contact StubHub As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). The acquisition of Ticketbis is StubHubs latest geographic expansion, preceded by the launches in Mexico in May 2016, Germany in September 2015 and the UK in March 2012. To subscribe, click on the button below and copy the URL into an RSS reader. % of people told us that this article helped them. Ticketbis makes it easy for users to attend events all over the world. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. By signing up you are agreeing to receive emails according to our privacy policy. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. She will report to eBay Inc. CEO Devin Wenig and become a member of eBay's executive leadership team. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Musk Made a Mess at Twitter. eBay Completes the Acquisition of Ticketbis Among our most difficult decisions was the need to let go roughly two-thirds of our U.S. business employees given our steep decline in business volume. Surviving wasnt easy. The transaction, subject to customary closing conditions, is expected to close in mid-2016. StubHub will refund your money if an event is cancelled or moved. Does StubHub have live chat? Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. Its possible that someone with an identical problem has posted for help before. These features are designed to create a better end-to-end customer experience for live event-goers and strengthen StubHubs commitment to connecting fans with inspiring event experiences across the globe. If the only thing you know about sports is who wins and who loses, you are missing the highest stakes action of all. Luckily, weve compiled (and tested!) As disappointed as I was that we couldnt make Joyus a large success, I felt optimistic about my prospects, thanks to my overall track record as an effective and resilient executive, entrepreneur, investor and board member. Oscar Ferruz Director of Supply, Primary and Operations. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. Call 1-866-788-2482. hours. Built In is the online community for startups and tech companies. The below posting was originally published on May 24th, 2016: San Jose, California eBay Inc. (NASDAQ: EBAY) today announced an agreement to acquire Ticketbis, an international ticket marketplace with a presence in 47 countries. The below posting was originally published on May 24, Winning Together: 1,100 Sellers Attend eBay OPEN in Las Vegas, eBays Mobile App Wraps in One Time Password, Touch ID and Android Wear Support. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. It was highly stressful work for everyone, conducted swiftly under a time crunch, but the entire company came together to help get it done, showing great flexibility, understanding and resiliency, as well as a sense of urgency. Arnaud Collin Global Head of Marketing. Contact Us - Questions or Comments / Quicklees StubHub to Close SF Office, Lay Off Up to 160 Workers - The Real I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. All Rights Reserved. To write a letter to CEO, Scott Cutler, address an envelop with StubHub Headquarters, 199 Fremont Street, Floor 4, San Francisco, CA 94105, USA. By signing up, you acknowledge and accept our privacy policy and consent to receiving emails. Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. This deal reaffirms our commitment to investing in StubHub and helping fuel its momentum. Eric McClure is an editing fellow at wikiHow where he has been editing, researching, and creating content since 2019. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. StubHub's US Field Operations team is made up of 80 employees located throughout the country with home offices in New York, Chicago and Los Angeles. We'll do our best to get back to you in the next 24 hours. With this new store location, StubHub is creating a more personal relationship with our fans and providing them with an amazing event-going experience in the greatest city in the world.. StubHub Corporate Company Profile | Management and Web199 Fremont Street San Francisco, CA 94105 https://www.stubhub.com/ Phone Contacts Main: (415) 222-8400 Customer Service: (866) 788-2482 Customer support is available Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Joel Santirso Senior Product Manager. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-460px-Contact-StubHub-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/2\/26\/Contact-StubHub-Step-1-Version-2.jpg\/v4-728px-Contact-StubHub-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"

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StubHub did end up achieving industry consolidation during my tenure, but not in the way I envisioned. How do I ask Stub Hub to list an event for which I have tickets? To subscribe, click on the button below and copy the URL into an RSS reader. I had not expected to preside over a record sale of the company, to be out of a job within two short years or to manage the extreme risk and volatility that unfolded during my tenure, but there it was. How do I get my tickets back if they didn't sell? Come join us to plan your next live event experience! Founder oftheBoardlist, former president ofStubHub, and author ofChoose Possibility: Take Risks and Thrive (Even When You Fail). At StubHub, our mission is simple: help fans find fun. In this regard I was right; but major unforeseen risks would also unfold on my journey. WebHow To Contact StubHub Corporate Office Headquarters. I was prepared to take on this type of corporate risk, which would directly impact my own ability to succeed in the job, although I took care to include protections in case of a company merger or acquisition when negotiating my employment contract. StubHub The corporate office phone number is 415-222-8400. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. This Supreme Court Case Could Redefine Crime, YellowstoneBackers Wanted to Cash OutThen the Streaming Bubble Burst, How Countries Leading on Early Years of Child Care Get It Right, Female Execs Are Exhausted, Frustrated and Heading for the Exits, No Major Offer Expected on Childcare in UK Budget, Biden Gives Medal of Honor to Trailblazing Special Forces Member, Climate Change Is Launching a MutantSeed Space Race, UK Braces for Rare Weather Event That Risks Late-Winter Freeze, What Do You Want to See in a Covid Memorial? Viagogos founder also happened to be one of StubHubs original founders, a serial entrepreneur who had left the company under less-than-ideal terms in 2006. Although we did our best to offer reasonable severance packages and other resources, there is no denying the dislocation and pain people experienced. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Together, the StubHub and Ticketbis marketplaces represent tremendous value and opportunity for fans around the world to experience the events they love, whenever and wherever they are. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. 4 if you have questions about listing tickets. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. The company now has a presence in more than 40 countries and is a market leader in southern Europe and Latin America. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. ", The acquisition of Ticketbis will enable us to significantly scale StubHub's international footprint," said Devin Wenig, President and CEO of eBay Inc. "eBay's global presence will help StubHub acquire new customers as it expands into markets outside of the U.S. Then came the coconut, an event none of us could have predicted. StubHubs New York City flagship was designed by Gensler and is now open every day, Monday Sunday, from 9 a.m. to 9 p.m. This press release contains forward-looking statements relating to, among other things, the future performance of eBay Inc. and its consolidated subsidiaries. Throughout North America, the United Kingdom and Germany, StubHub provides the total end-to-end event going experience. HEADQUARTERS. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. StubHub will send you an email with instructions on how to claim your refund or credit. Ticketbis will become part of eBay Inc.s StubHub business, the largest ticket marketplace in the U.S. With this acquisition, StubHub will grow its presence across Latin America and Europe and expand into Asia Pacific, becoming the global ticket marketplace leader, as measured by volume of transactions and international reach. StubHubs new flagship store features a full service desk for buying and selling tickets, expert customer service representatives to recommend events and assist fans on site, and an in-venue event space for artist meet and greets, autograph signings and speaking engagements. The more I learned about StubHub, the more excited I became. To provide a deeper support system beyond grants, we lend our Office We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Choose Possibility: Take Risks and Thrive (Even When You Fail). StubHub is an eBay company (NASDAQ: EBAY). StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Olivier Ropars Vice President & CMO. The acquisition of Ticketbis is not expected to impact the second quarter 2016 or full year 2016 guidance that eBay provided most recently in its first quarter 2016 earnings announcement. Within a seven-day span, StubHub went from handling more than a billion dollars in ticket sales in any given quarter to almost nothing. Find startup jobs, tech news and events. Evaluating all of these factors, I agreed to join the company. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. StubHub Restrictions apply. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. 1 if you bought tickets and you have a problem with them. The Utah-based firm announced on LinkedIn it I ordered tickets but can't view them online even with the access code. She has a successful track record scaling and growing businesses internationally. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. Stubhub, Inc. operates as an entertainment ticket agency. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. WebStubhub, Inc. operates as an entertainment ticket agency. Most recently, Singh Cassidy founded theBoardlist, a benefit corporation and premium talent marketplace for boards, started in the technology industry.