What is covered by Allianz Global Assistance Event Ticket Protector Insurance? But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. I decided not to attend the event and I have event ticket insurance. By continuing past this page you agree to our Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. Due to travel restrictions, plans are only available with travel dates on or after, Due to travel restrictions, plans are only available with effective start dates on or after, Ukraine; Belarus; Moldova, Republic of; (North) Korea, Democratic People's Rep; Russian Federation. Event Ticket, and Registration insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. How do I cancel Event Ticket Protector Insurance? Help with allianz insurance for concert tickets. : r/Concerts - Reddit Not only did I buy concert tickets, but I also bought ticket insurance from Allianz Travel Insurance which equated to just under $40. Event Ticket Protector provides reimbursement for non-refundable ticket costs if you are unable to attend the scheduled event purchased through a primary ticket outlet due to a Covered Reason. If your event has been canceled or if you cannot make the rescheduled event date, you can cancel your plan for a full refund of the plan's cost. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Online services such as StubHub, TicketNetwork and VividSeats.com serve as popular marketplaces for ticket sellers and buyers, but they do come with some cautionary notes. View a complete list of scenarios that would be covered under Allianz Event Ticket Insurance. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. { Yes - If customer is prevented from attending because of a government mandate, this is covered. For example, you might have to hire a babysitter, arrange transportation, make dinner reservations before the event, or take the night off from work. Call: +65 6327 2210 Mon - Fri, 9:00 - 17:30 Singapore Time E-mail: sg.ticketprotectorsales@allianz.com For claims enquiries, please: Call: +65 6327 2215 E-mail: sg.ticketprotectorclaims@allianz.com To file a claim, please visit: https://www.allianz-assistance.com.sg/claims.html WHO IS YOUR INSURER? Israel; Jamaica; Republic of Ireland; Northern Ireland; This is a test environment. Check a Claim. Most of the policies we looked at do cover you if you test positive for coronavirus and cannot attend - although only one in four (25%) people thought this would be the case. Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. Financial Services Compensation Scheme (FSCS) If I have Allianz ticket insurance and miss an event, can I get a refund? To cancel your insurance, contact Allianz Global Assistance by visiting the Event Ticket Insurance page. Sometimes, we never know what life is going to throw our way. A+ (Superior) and A (Excellent) are the 2nd and 3rd highest, respectively, of A.M. Bests 13 Financial Strength Ratings. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance. Good luck all :) Oh and I reached out to Ticketmaster multiple times and tried calling them about my refund and only got automated emails. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. So I signed up for my refund, which they said would take 6-8 weeks to process. If I have Allianz ticket insurance and miss an event, can I get a refund? {{quote.travel_dates ? This brings us to one final note: if your tickets arent transferrable online or able to be picked up at a Will Call window and need to be snail mailed to the seller youll need sufficient time to get them there. When it comes to using these ticket marketplaces, the earlier you can advertise your seats online, the better. << /Filter /FlateDecode /Length 4880 >> Event Ticket Insurance Provides Peace of Mind for Missed Events Initially I thought this was going to come with the refund for Abel's tour but thankfully, I called them up (1-866-884-3556) to check-in on when I'm getting refunded. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. Thats where event ticket protection comes in. At checkout, when youre asked if youd like to purchase ticket insurance, just click yes. You will pay for the event ticket insurance as an additional charge and will be billed separately by Allianz Global Assistance." Just a tip for those of you feeling sketched out by these companies like I was, Scan this QR code to download the app now. Buying event tickets is an investment. And with that money back in your pocket, youll be able to book seats the next time your favorite act, team or superstar returns to your backyard or wherever the tour or schedule schedules them. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Unfortunately, we are unable to cancel the policy for you as you are now the policyholder, and we can't refund the amount to you as the funds are already with Allianz. With Allianz Event Ticket Insurance, youll get 100% of the ticket price returned to you if you cant make the event for a number of eligible reasons, including covered illness, airline delays, traffic accidents and more. * If you were referred by a travel agent, enter the ACCAM number provided by your agent. Benefits/Coverage may vary by state, and sublimits may apply. It doesn't apply to housemates who aren't family members or due to attend the event. All documentation and information required for your claim can be found on your claim filing confirmation. We bought our tickets for a May 2014 Alaska cruise and the corresponding travel insurance from Allianz Global Assistance. Allianz Global Assistance Reviews | Read Customer Service Reviews of Aside from TicketPlan and XCover, all other insurance and guarantee providers we looked at do not cover you if you're told to self-isolate by the NHS Test and Trace app. Can I get a refund? What is covered by Allianz Global Assistance Event - Ticketmaster If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Though it's quick and easy to tick the box for insurance (which is usually flagged as 'recommended' by the ticket seller) at the checkout, it's worth doing some research before adding it to your order. I decided not to attend the event and I have event ticket insurance. Log in. Covered reasons include (for example): Sudden covered medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident while enroute to the event Jury or military duty If for any reason, you wish to cancel your plan during the review period, youll be refunded your premium as long as you havent filed a claim and your event has not begun. Plans include insurance benefits and assistance services. Allianz Global Assistances event ticket insurance product, Event Ticket Protector, provides coverage if you cannot attend an event for a number of covered reasons. Enhance Enjoy the Viewer Advantage, a 24-hour hotline that can help you find parking information, recommend nearby restaurants and hotels, and arrange transportation. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Do Not Sell or Share My Personal Information. It's sad knowing this company will profit from some XO forgetting to collect their refunds and because of the shadiness of them not even reaching out to us, I wanted to post this here so you all would take the steps to get your refunds! You can contact Allianz on 0345 641 9726, by email at missedeventinsurance@allianz-assistance.co.uk, or by writing to the address below: For theatre shows you will need to . If you purchased Ticket Insurance, you must file a claim online at eventticketprotection.com/tm or contact the Allianz Global Assistance claims office at (800) 334-7525. Purchasing Allianz Event Ticket Insurance through Ticketmaster will gain you access to Allianzs 24-hour helpline where a multilingual staff of problem solvers can help you. If your trip involves multiple destinations, please enter the destination where youll be spending the most time. How do I file a claim for Event Ticket Protector Insurance? - Ticketmaster Buying Tickets - AXS Help Center Please call Allianz Global Assistance at (800) 424-2296 to cancel your plan. Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. I highly recommend Allianz for events such as this. So, if something outside of your control comes up and you cant make it to the event, you want your investment to be protected. Tickets for Andrea Bocelli at Allianz Parque for 2023/2024 Events. Allianz Global Assistance Reviews | Read Customer Service Reviews of With event ticket insurance, your financial loss will be covered if you can't attend an event for any of the below reasons: What is Allianz Global Assistance Event Ticket Protector Insurance "name": "How do I buy event ticket insurance? How do I file a claim for Event Ticket Protector Insurance? Contact AGA Service Company at800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com. I missed Abba Voyage but I can't make an insurance claim That said, you can price them aggressively to attract more buyers attention, but depending on the demand for the event, you may not be able to recoup the face value. When should I purchase Allianz Global Assistance Event Ticket Protector Insurance? Simply select "Yes" during checkout. If you need help, Allianz Global Assistance representatives will be available 24/7. Your event ticket insurance will cover the ticket price, taxes, convenience fees and shipping charges, plus other eligible event-related items that you may have added to your purchase, including parking. All tickets 100% authentic and valid for entry! stream "acceptedAnswer": { How do I file a claim and get a refund if I have ticket insurance? What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. What it Covers You can contact Missed Event Insurance by emailing missedeventinsurance@allianz-assistance.co.uk calling 0345 641 9726, or writing to Missed Event Insurance, 102 George Street, Croydon, CR9 6HD. It's peace of mind offered by Allianz Global Assistance Event Ticket Protector(sm). Can You Cancel Travel Insurance? | Allianz Global Assistance Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. Event Ticket Insurance also includes access to the Allianz Global Assistance 24-hour assistance hotline. Are AXS Premium tickets sold for every event? The XCover claims process is quick, so keep a close eye on your emails to ensure there's no delay. Date of experience: 24 . If I have XCover ticket insurance and miss an event, can I get a refund? When you purchase a plan from Allianz Global Assistance, you have a review period determined by your state of residence to examine the plan. If you purchase Allianz Event Ticket Insurance when buying your tickets on Ticketmaster, and you are unable to make it due to a qualifying circumstance, you'll get reimbursed for your tickets. If I have Allianz ticket insurance and miss an event, can I get a refund? This tracks your activity using third party cookies. By continuing past this page you agree to our Sign In. We will liaise with them to determine if the claim is covered under your policy . About Event Ticket Insurance How it Works With Event Ticket Insurance, if you can't attend an event for a number of reasons like covered illness, airline delays, traffic accidents and more you'll get 100% of the ticket price returned to you. PDF Coverage Summary Sistic Ticket Protector With Allianz ticket insurance, you can get a refund for your order if you can't make it to the event for a number of covered reasons, including: Sudden medical emergencies Death of a family member or companion Mechanical breakdown on the way to an event Traffic accident on the way to an event Being called for jury or military duty Please proceed to AllianzTravelInsurance.com and remove all bookmarks or references to this site. What is covered by Allianz Global Assistance Event Ticket Protector Insurance? Your plan just has to be updated within 770 days of your original purchase. Ticketmaster:Event Ticket Insurance - We've Got You Covered So when something unexpected comes up that keeps you from attending the event you bought tickets for, youll be covered with event ticket insurance. Keep in mind, Allianz Insurance didn't send out an email about the refund at all or next steps and I was just lucky that I remembered buying Insurance because come to find out, I have to file a claim to get refunded and am waiting on an email with next steps for this process as we speak. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Plans only available to U.S. residents and may not be available in all jurisdictions. Buying event tickets is an investment. If a qualifying reason keeps you from attending your event, and you purchased event ticket insurance with your tickets, you can be reimbursed 100% of the price you paid. What is Allianz Global Assistance Event Ticket Protector Insurance? Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. I was very satisfied with my purchase from Allianz. Do Not Sell or Share My Personal Information. Ben Sebborn, CTO at Skiddle told us protection for imposed quarantine was only removed on or after 8th January 2021 because the insurers of the scheme lost their own reinsurance for such cover. PDF Missed Event Insurance - Allianz Global Assistance On time. But youll be happy you purchased it when youre refunded the ticket price for a show, game or concert that you simply couldnt attend for a covered reason. The insurance company, Allianz Assistance, are completely separate to Ticketmaster, so it's them you'll need to contact with any queries about your policy. Your session has expired. Relax He asked his boss for a letter saying that and was told that he (boss) was traveling for the next few days and to send him a rough draft of what needed to be stated and he would add his letterhead and sign it. How do I file a claim for Event Ticket Protector Insurance? We can't attend the event because my husband has to work, which is a covered reason. By continuing past this page, you agree to our Terms of Use. Unfortunately, there was a death in the family in April and we couldn't do the cruise. When compared to these reselling options, event ticket insurance is not only more efficient and reliable, but it may be the only option you have to receive the full value you spent on your seats on short notice. If you didnt purchase event ticket insurance, you have options for figuring out what to do with the tickets you wont be able to use. You should fill in the form and send it to us as soon as possible with all the information and . Event Ticket Protector Insurance only refunds prepaid, non-refundable payments when you have to cancel for a covered reason. How do I cancel Event Ticket Protector Insurance? After a year of cancellations, it's hardly surprising that almost three in ten of us are more likely to buy ticket insurance for events than before the pandemic. Help with allianz insurance for concert tickets. },{ Cover applies if an immediate family member or a member of the booking party tests positive. "@type": "Answer", } How do I file a claim and get a refund if I have ticket insurance Terms of Use. Allianz Global Assistance representatives are available 24/7 if you need assistance. }] Insurance benefits underwritten by BCS Insurance Company (OH, Administrative Office: 2 Mid America Plaza, Suite 200, Oakbrook Terrace, IL 60181), rated A (Excellent) by A.M. Best Co., under BCS Form No. Thats where. (Note: To determine the review period for your state, inquire with the Allianz Global Assistance team we'll tell you how to do so in a bit.) How do I file a claim for Event Ticket Protector Insurance? It's well worth doing your research into what ticket insurance actually gets you before ticking the opt-in box at the checkout. Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. Insurance policies do not have to payout because the ticket seller should provide a refund regardless of whether the customer has insurance. If you're not completely satisfied, you have up to 15 days (or longer, depending on your state of residence) to request a refund, as long as you haven't departed for your trip or filed a claim. Money & Insurance Insurance Travel Insurance Company Allianz Global Assistance Allianz Global Assistance Reviews 28,311 Great 3.9 VERIFIED COMPANY www.allianztravelinsurance.com Visit this website Write a review 3.9 28,311 total 5-star 75% 4-star 5% 3-star 3% 2-star 2% 1-star 15% Filter Sort: Most relevant KR Kristin 1 review US A day ago