Thredup used to be great, for both selling and buying. Sorely disappointed. The second time I engaged a CSR via chat - which works beautifully, by the way - I was debating the accuracy of a description of a final sale item. You're better off going to Marshall's or TJ Maxx. I would hope things with blood stains would be considered biohazard and discarded, not sent off to a customer! Yes, the prices were WAY better than Stitch Fix, and you can even search by price, so I did some low-priced searches because I am so frugal. Products used:Athletic Clothing You can order return assurance for about $12 but be prepared to get a bag back with your items stuffed in like garbage. Here are a few tips to help you: If you send in your bag at the tail end of a season, consider adding items that are appropriate for nextseason too. I dont know the stores in that area well, but maybe you could do a Google search for kids resale in Oakland if you havent done that already? Do not use. I honestly feel like I should've just thrown my stuff away instead of Thred Up insulting me with a ridiculous payout of $0 for a brand new (never used) Coach wristlet (which they had listed as gently used)! 5 Favorite s. FREE shipping on orders over $79. Buyer beware, do NOT BUY Rescue boxes! Theyve filtered and sorted like crazy allowing you to use their technology to find exactly whats on your wish list. They didn't accept brand new leather boots claiming they 'couldn't find a size' and since I didn't prepay to have them returned they were 'donated'. Merchandise marked as "excellent" is too low to even donate. Here are some low-end brand names they accept: Remember, thredUP is buying from you in the hopes of selling, so if its old and in poor condition, they wont take it. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. However, sizes between brands aren't always the same. Also, after reading other reviews, I checked myself and realized that they keep selling items that have "expired" instead of donating them, so that they still make money on them but you get nothing. Do not waste your money. If you have a lot of items you need to get rid of, my advice is to stay as organized as possible so you dont get overwhelmed. While shopping secondhand has many environmental and social benefits, saving money is an obvious bonus. This means that every time you visit this website you will need to enable or disable cookies again. It was a process that took about a month. They just quoted their policies. I tried the Thredup chat for assistance and after waiting 15 minutes, they said ironically they JUST opened the bag. They're all over the place, and all of them suggest even the larges are far too small for me! I LOVE thredUP for buying. I had a positive experience using thredUP, but thats because I knew what to expect and wasnt surprised or insulted when I only made $15 from my items. They have bags of clothes they can't even get to. There is also an organization called Just Between Friends that hosts kids consignment sales a few times a year and has franchises around the country. >thredUP has done all the dirty work of shopping secondhand by sorting through and selecting only great quality pieces in current styles. They are stealing from people. Create three piles and sort out your items according to: When youre in the sorting stage, be sure to note the condition of the items as well. BUYER BEWARE! The clothes I ordered arrived stinking heavily of Fabreze or worse and they didn't answer my email about that issue. Thank you! Honestly, you could have knocked me over with a feather because for the most part a) customer service people don't simply accept your 'story' without requiring some substantiation - a document, photo, etc., and b) full refund are a rarity, pure and simple. That way, you can keep your feet still and capture the most accurate measurement. They came within week of ordering with was great! The Prada backpack was authentic I believe it was taken for resale somewhere else. If you want to go the eBay or Poshmark route, keep in mind that selling online takes time. Some clothing may be purchased, and depending on how much you sell (or dont), you have the option of having thredUP donate the items they dont buy. Their policies are vague and it feels like a scam. Copyright 2011 - 2023 The Humbled Homemaker All Rights Reserved Site Design by Emily White Designs. Not only did ordering clothing through thredUPprove me wrong on all of these points, but it exceeded my wildest expectations in so many areas. Lets say you have a Louis Vuitton bag that they list for $899 you can receive 90 percent of that price, $809! The fit and style (which you really can't decipher from their bizarre white background & photographed on ill-fitting-mannequin-body-parts photos) are awful. I will have to throw in trash, can't decide if it's blood or marker. This sizing chart gives you an idea of what chest measurements fall in what sizing brackets. thredUP Reviews - 5,903 Reviews of Thredup.com | Sitejabber But the worst thing is that "easy" return policies are deceptive, because there is a $3.99 handling fee for each item plus a $10.99 return postage fee unless you want store credit. Lets chat in the comments! If youve ordered a bag from thredUP.com, its already activated and associated with your account. Use some local resale or check Google reviews first Learn where to find it, how to wear it, and what to do when youre done with it. Or the size according to their internal measurements. Peruse around for lots of ways to incorporate sustainable practices in your everyday life. I dont think its unreasonable to say that a fist-sized oil stain that does not come out in the wash should have been listed as a major flaw. The way to look at sites like thredUP is for convenience and making a few bucks and expecting nothing more. At least it would save you $11. Without requiring a photo my CSR just went ahead and processed a full refund on the item! They took months to process my bag, while continuously moving the anticipated processing date months up and never offered anything for the delay. Interestingly, this one is still the wrong shade but its made of cotton (I actually have its cognac colored twin that I thrifted a year or so ago!) They charged $112.99. Friends have had similarly bad experiences, but I didn't know that until after I sent my box to them. They currently accept 600+ LUXE brand items. Their bust measurements in particular seem to not match the listed size. Being a more conscious, budget-savvy and efficient shopper doesnt get much easier than this! Banking | Business | Insurance | Taxes, About | Team | Contact|Press |Policies, Tips to Help You Decide if You Want to Use thredUP. That way, if I received a payout estimate of $0.50, for example, it would automatically go into the donate pile. The way it works is to first request a Clean Out Bag from their site. thankscindy. So returning an item ends up being expensive and souring me on future use of this website that appears so attractive. If you choose this option, it means you care about the items you sent in. Here is a screen grab of their pricing for LUXE-brand items. First, the measuring and listing they do is way off. One consignment bag was processed at $0 . I received a Dooney & Bouke that had saturated with Hawaiian punch and was so worn on the bottom it was unreal. Hey girl! No one should use this service. Effort needed: Minimal (you send stuff; the site gives you money). Notify me of follow-up comments by email. Very disappointed. thredUP will rock your closet as well as your bank account and your social conscience, if youre into that sort of thing. How to get the perfect fit when buying clothes online Its been over a year now and Ive yet to uncover one in person. They treat the thredup credit like some reward points when actually it's my cash I chose to keep as credit. Collect data. Many of the complaints seem to stem from the fact that an item they sold was sold on the site for 10 times the amount. Absolute horrid service. Most are blush or coral. I was do disgusted I gave up on the whole thing. This will provide the most accurate measurements. Learn how your comment data is processed. Every time I've purchased something from ThredUP the item description has been miles apart from what I received. When I became a mom, I fell in love with consignment shopping. It was this moment in Cambridge, MA that the initial idea for thredUP was born. Last year, I wrote a whole post about my best tricks for scoring on thredUP, and I still stand by all of those, but my number one best trick is this: Find a brand you really like and just look at what thredUP has from them. I sent in a bag for Reformation credit, it took 4 months to receive the credit. I checked out their website while my girls napped and Wow! $ 28.99 $18.84 35 % off with code WELCOME. They now charge $14.99 for processing the items you send them. Unfortunately, the fit just didnt do it for me. But my little guys, always growing, regularly need new clothes. What I Bought From thredUP vs. How It Actually Looks Avid price comparison shoppers may suggest that thredUP prices dont necessarily save much money compared to big box bargain stores, and theyre correct in a sense. I was so pleasantly surprised. I added this one to a thredUP bundle one evening and the next day found a stellar white cardigan at a Goodwill. When I found things that I was interested in, I checked out the brands websites for sizing charts. When your expectations arent met, you may get upset when thredUP gives you just a few bucks for the whole bag that you sent in. The site offers tens of thousands of items, so broad browsing will likely lead to frustration. Confessions of a ThredUp Convert - The Humbled Homemaker Whether youre a secondhand shopping newbie or youve already dipped your toes in the water a bit, Ive compiled a ton of tips to help you become a thredUP pro. Won't return emails so basically made off with hundreds of dollars worth of clothes. For more information, please see our Also, their "purchase" practice is an awful scam. In order to activate it, you need to register on their site with an email address and the details provided on the prepaid shipping label. After the 14-day window has passed, you can cash out the money into your PayPal account or through a thredUP Visa Prepaid Card. My only purchase so far has been a rescue box. I am thredUp with paying full price: A review of thredUp People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Trim Healthy Mama Builders Coaching Group, Dear Mom with the Screaming Kid at the Grocery Store. This is a unacceptable way to do business! I guess they can not be trusted any longer. The description failed to mention huge orange stains along the hemline. You will lose (have stolen) valuable items without explanation. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I may be tall-ish (57) so I can pull off midi skirts but I just dont feel like they express my style at all. thredUP's model of reselling a wide variety of clothing sizes and brands has provided us with a unique opportunity. Im determined to find my perfect one! When I tried a return, they offered pennies on the dollar. ThredUp customer service is terrible. "Mistake for new" is more like a "fair" condition. Unless your low-end brand name items are in mint condition, Id recommend throwing them in the donate pile. Stay away from this criminal enterprise! In the event that something doesnt fit, thredUPoffers a super easyreturnsystem. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. You could try to search for those in your area. It's truly rare indeed!So, twice impressed with customer service and frequently impressed with the accuracy of descriptions, measurements and quality of the items I've purchased from ThredUp. Repeat the process with the other foot. Am I missing something about these sizings. But I was shocked they would send me a pair of blood stained white pants! Its for people who dont want to bother with the hassle of driving to their local consignment store or spend time posting each item on eBay or Poshmark. My Best Tricks for Scoring Deals on ThredUp - Everyday Reading It's the best choice for your walletand the world. Find out how we combat fake reviews. I shop on-line quite a bit. thredUP Just Made BIG Changes To Their Clean Out Kit Service, Art Meets Fashion: How I Chose What To Wear To a Gallery Opening. Step 3: Lose Your Shirt. I was not expecting to make a ton of money, so being able to donate the rest of my clothes through thredUP made my life easier. Then you put your unwanted clothing, shoes, and accessories and mail it to them with the prepaid label. I've ordered twice from this company and I have to say the clothing is not in barely used condition. Its one of the downfalls of trying to sell something thats very trendy. Set your size: Thredup allows you to save your preferred sizes, making it much simpler to peruse merchandise. Add some style to your day by following my outfits on, Thrifted, vintage & affordable outfit inspiration, What I Bought From thredUP vs. How It Actually Looks, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Tumblr (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window). Verification can help ensure real people write reviews about real companies. I have pants I can't or won't wear and ThredUp makes it too difficult to return the items. On Sunday 10/25/2020 they charged me the full price of my box $256.90. You might find that its just what you were looking for. Her work has appeared on FOX Business, Bloomberg, and Forbes. Everything was in good condition and matched pictured items. It was a big time suck and after I sold my last item, I closed it. You have to pay for your own return shipping if you want the money back to your card. They sent me an email and put the money on my thred up account so I can buy something. Use Brand and Measurement Information You Already Have. So you need to be OK with the fact that you wont get a large payout unless you have a very high-end designer item. I have ordered from them three times and each time there was a problem (hole in one thing, incorrect sizing on another) and then this. I suggest everyone do that. They listed two of the bags, and listed that they processed the following on the following dates:1. ? Sign up for thredUP and use my discount code for 30% off. I just cant afford to and all we have here are 1.00 stores and a very small community. The site allows you to sell your gently used, name brand clothing by mail. Represented as EXCELLENT with no visible signs of wear, the skirt actually had lost its elasticity in the waist, a portion of the elastic having pulled out and was rather brittle, an indication it'd been dry cleaned repeatedly. Also muddling the waters is that I've found that a number of brands tell me I ought to buy clothes much larger than I actually need. The same goes for expensive, name brand clothes. The best way to take advantage of thredUP is if you have a lot of high-end or top-selling brands. Cardigans, in general, are kind of a unicorn item for me. Items that were almost new to unused did not sell & expired which means it becomes their property .If you're traveling abroad, the Thred Up site may not be accessible (a tech issue.I could not access it.Their default is not to return your unsold items to you but for items to expire where your items become their property and notice to re-claim can be 24 hrs so if you are busy or on vacation, you may easily miss this. I used thredUPs Payout Estimator, which tells you how much you would earn if you sold a designer item. I received it, and it's actually a tiny little bag. One important thing to note is that you will get charged a 2 percent fee of the cashout amount from PayPal. On the first occasion I purchased a couple pairs of shoes, one of which I was SO looking forward to having on my feet! Theres no way I wanted to pay the fee to have them mail back the stuff I didnt want in the first place. I dont know how their team missed that but I was not interested in trying to remove them when I had a perfectly good white cardigan that I just thrifted elsewhere. I may be tall-ish (5'7) so I can "pull off" midi skirts but I just don't feel like they express my style at all. Id love to be able to come again. Even the very good description states that the item does not have major flaws. I am ok with this because its still really pretty! Twice misleading. Why was I was afraid to shop for my wardrobe online? I wasted my time and all the clothing I submitted and SO DISAPPOINTED. I purchased an item on ThredUp that they listed as "excellent." Tip for consumers:My advice would be to steer away from this company. http://thebecomingconference.com, Erin, you look so good!! Updated: November 5, 2020 Erin 9 Comments This post may contain affiliate links. Im pretty slow with projects because of my chronic fatigue so I will probably enjoy it as-is for a couple of years before I actually get my dream coat. I've enjoyed Thredup but my last order (yep, I'm done) they put the wrong size (med) on the item in the post. A couple of years before the Pandemic, I cleaned out my closet and finally packed up a bunch of modest and high-end clothes to sell with ThredUp. Ive read a lot of negative reviews about thredUP from the comments section on bloggers who have used thredUP. But you can save even more money by using a few other features.
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