Concert tickets only usable with a mobile app.Update: an expected rubbish reply from AXS. BBB Business Profiles generally cover a three-year reporting period. Click here. Below you'll find an important update on COVID-19 and your events. Persons under the age of 21 may not attend 21+ events at the Turf Club. The service is managed by Anschutz Entertainment Group. This fee helps the company to cover the costs associated with the support of the service itself, technical and other details. In recent interviews with the heads of ticket sales companies, it was the topic of fraud that was repeatedly raised. Please provide your business email which will be use for claim procedure. mail Customers of the service often ask questions about ticket cancellation. Upon inquiry, First Avenue will confirm delivery to the address provided, date of delivery, and tracking information from the shipping carrier for the customer to investigate. We bought BTS Live Play and didnt realize until after that it wasnt the actual performance with the actual performers its a freaking broadcast. AXS Premium gives fans direct access to purchasing official and genuine tickets at market value, with no risk of purchasing counterfeit or stolen tickets. AVOID AT ALL COSTS. Klicka hr fr att kontakta oss. There is also a special chat window on the site where you can communicate directly with assistants. Front row or on the aisle? If a show has been rescheduled, and you cannot make the new date, you have 30 days from being notified to request a refund from AXS (via support.axs.com or the AXS app) or etix . Then I applied for my PA pass so that I can have a carer with me (without which I would be unable to access the event). I WANT MY MONEY THAT YOU ARE WITH HOLDING. Told we would hear back 48 hours, 72 hours never hear a thing ! We really need our e-ticket email now. Unfortunately, no. That also means that many smaller, independent venues and the artists they host are taking big financial hits at the moment. AXS Mobile ID allows for convenience, flexibility, and security. My event was cancelled. How can I get a refund? - AXS Help Center Das ZIB der Landeshauptstadt Saarbrcken beantwortet keine Fragen, die die Flchtlingssituation betreffen. Three years after the company was founded, it managed to achieve good results: AXS officially sold tickets for 40 venues in America and the UK. I will be looking at how this can be taken further as I'm not getting anywhere and I can see that lots of other people have had the same issues! The technical service of the service has previously stated that it is working on troubleshooting. I asked for a refund. would give zero stars if I could, I sold tickets in august 2022 through the resell option and I have not had the money for the sale. Tickets for a concert in July went on sale less than 2 hours ago, and already are on AXS for resale at OUTRAGEOUSLY inflated prices. Select the tickets to sell, and then set your price and selling options. That is, having this information, it will be easier for the service to offer the user those concerts that may interest him. Additional information | Landeshauptstadt Saarbrcken For tickets bought in person with cash or debit card, refunds must be sought at the point of purchase (but theres no rush to do so; maybe wait a few weeks). If you placed an order and you see it listed as complete in our system, that means were aware of the order, but it does not mean the order has shipped. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. smiller501 Forumite. Plans can . Georgios is probably the most efficient and helpful ticketing agent I've ever come across. Application for financial support Leistungen fr Bildung und Teilhabe (Regionalverband Saarbrcken), Information about financial support in the programme Schlerbefrderungskosten (Regionalverband Saarbrcken), Social Welfare Office (Sozialamt) and Jobcenter, Television and radio broadcast services fee. We have made changes to our Privacy Policy. Availability will vary by performance, and ticket prices may exceed face value. Also, look for an email from First Avenue prior to the show confirming any relevant policies. Pandemic brain fog might be to blame, How the COVID-19 pandemic has changed Minnesotans' lives. Please include your order number and a photo of the damaged or defective item. Customers note that the support staff are very attentive, polite and help to sort out even the most complicated situations. You can find a free testing location near you HERE. Such precedents occur very rarely and if they do, they will happen for reasons of delivery service problems. It is totally outrageous how they have kept my money for 7 months and counting! With your SocialCard, your ticket will cost less. Even if the problem is the fault of the customer himself, the support service will always solve the issue in the best way and without blaming the user. As a rule, the companys employees identify potential scammers even before the purchase and sale transaction is completed. The company earns money by including the service price in the price of tickets sold. Please do contact us if you have any further issues with the app: https://support.axs.com/hc/en-gb/requests/new Best, Team AXS. If a show is cancelled, you will be notified and given refund information via email. , Star Tribune Your ticket will remain valid for the new date. Thanks to competent management, the service gradually added various functions, replenished the assortment. For shorter trips up to 3 stations (Kurzstrecke), a one-way ticket costs 1.90. I did all of this. Find answers to frequently asked questions about First Avenue. AXS_UK Reviews - Read Reviews on Support.axs.com Before You Buy Despite the difficulties, the service managed to raise the rating after a difficult period. See below for venue-specific instructions. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. +49 681 905-1111 Our standard policy does not allow video or audio recording at our events. First Avenue proudly uses the United States Postal Service for all shipping within the United States. Hi, thanks for your message. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Verification can help ensure real people write reviews about real companies. AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot C2C have a non-return policy and non-resale policy until 2 weeks before this event - causing us huge financial strain. This business is in an industry that may require professional licensing, bonding or registration. On the AEG-owned AXS' website, though, a Help Center page states that "if your . Arzelia was very quick with her responses and incredibly helpful. Best Ticket Broker! If a replacement item is not available, we will offer an alternative, or refund the purchase price of that item. You will receive an email when your package has been shipped. AXS - Official Tickets and Your Source for Live Entertainment Anyone can write a Trustpilot review. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Similar experience to many others, I sold tickets through AXS waited until 10 days after the concert as advised - 10 days later still no payment, contacted them via live chat and advised payments go in the Friday after the 10 days and guess what still no payment. This website is using a security service to protect itself from online attacks. The service also constantly replenishes the range of tickets that are offered to customers. Den Fahrplan und weitere Informationen zum Shuttle-Bus Homburg-Saarbrcken findet ihr hier. E-mail: If ticket holders wish to ask for a refund for a rescheduled show, they almost always can. For tickets bought in person with cash or debit card, refunds must be sought . Underage persons can only attend age-limited events at the above venues if they are accompanied by their own parent, or legal guardian with proof of guardianship. Such symbols include, but are not limited to, the Confederate flag. BBB Business Profiles may not be reproduced for sales or promotional purposes. This is because the ticket price is set by the sellers, not by the service staff. The Detroit show was cancelled on March 19, and no refund yet. AXS.com Purchase Agreement Some users write that in any situation, service employees treat buyers and sellers carefully. As of now, it's not clear how long the refunds will take to be fully processed by either Live Nation or AEG. The information that the site sells illegal tickets has no basis. Read more about them (available in several languages) at the ZKE: Zentralen Kommunalen Entsorgungsbetrieb. Customers with a restricted ID will not be permitted if suspected of being under the influence of drugs or alcohol, and their ticket will not be refunded. If youre seeing this message it means tickets are already on sale, however all available inventory has been sold. 2 Posts. Paypal said they don't have any authority to cancel it, AXS said that the event promoter has a no refund, exchange or cancellation policy. According to the aggregate of user reviews, the service receives 4 points out of 5, which is a very good indicator: after all, after the coronavirus pandemic, trust in many services of this kind has greatly decreased. Ticket prices can vary with the demand and popularity of each show. I also have used there email avenue and raised it as a complaint but no one comes back to you what so ever. Besk vr hjlpsida fr mer hjlp och support. Show the ticket in the App at the entrance and get them scanned to enter. They are the instantly available for resale for 3x the price. I had one point of contact through the whole experience. We'd recommend you send them by Certified Mail or any carrier that provides proof of delivery. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. After logging back into the site afterwards, all price point tickets were still available and we were able to purchase the lesser priced tickets that we wanted. Age limitations are determined by a variety of factors, but are usually decided by the performers management. AXS Ticket Reviews - Is AXS Tickets Legit & Reliable? You can try contacting them if you have any questions." AXS today is one of the most urgent online platforms for selling tickets to entertainment and sports events. AXS | Better Business Bureau Profile From Monday to Friday from 09:00 until 03:00 on the following day. Richard was fast and efficient in helping find my order number for a concert I could not attend and was waiting for a refund. Also, the ticket price is guaranteed to be refunded if the ticket is not delivered for some reason beyond the buyers control. You will receive an email once your order has shipped. I am now discussing this matter with trading standards. On April 1, 2023, I purchased two tickets from Stubhub for the event for $130.00. Please refer to an events specific ticketing page for more information on seating availability, selection, and pricing. There is much to discover in and around Saarbrcken. Critics called this fact a great achievement, especially in the conditions of total distrust of users, which was observed in 2013-2015. Important! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License.
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