This company is a scam and do not care about their tenants. I put in new tiles to cover and hide this in the bathroom. We ask that you continue to work with the pest control company. Great Jones as become a perpetual disappointment in "managing" my property. I need to hear from GREAT JONES. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Great Jones has not answered any of our calls or emails requesting the remainder of our deposit be sent. From my experience it seems they are scamming people out of the application fees and pocketing in. We have submitted umpteen maintenance request for quality checks of water, as well as plumbing along with repair to our front door locks after ensuring Hurricane *** in SW Florida. Application was submitted for an home 8/4/22 Emails and phone calls with no response Home sent to different management company app was not Now Im being told app is exp and I need to pay again for something that was poorly handled on they end I was advised for a month that someone will contact me and it never happens I was even told my app was incomplete and when asked what was missing no response My app had shown approved I live In ******* ** and need to relocate and this has been the worst experience. Great Jones is a new, innovative property management company that brings together state-of-the-art technology with top-tier local service to deliver a superior property management experience to our clients and their residents. I just recently placed a applicationI just recently placed a application for one of Great Jones Rental Property in Tampa florida, I have not received an email stated that my application was approved nor denied. If you need another copy of this itemization please request one by emailing **********************************. Barbara Ann, thank you for sharing your positive experience! With this parts of the home floor buckled with the most in the bathroom and kitchen. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. leasing@greatjones.co or (239) 201-2164, Enter your rental property's zip code or city below, Or call us (866) 504-2251 to speak to a portfolio representative. Great Jones is building modern, full-service, highly tech-fueled property management for the several trillion (!) After he found out about it, it was fixed the very next day. BBB is here to help. Reply from Great Jones Property Management. Reply from Great Jones Property Management. But GREAT JONES need to find a better system for ORGANIZATION AND COMMUNICATION.
Great Jones: Employee Directory | ZoomInfo.com Locations | Great Jones So after 2 1/2 months of the "owner not responding to the request," I found a way to reach the owner myself. Complaint: ********
Great Jones Company Profile - Craft Our service and operations team is led by real estate pros with a collective 30,000 doors of experience.
Great Jones Florida, LLC | Better Business Bureau Profile Vina, thank you for sharing your positive experience! We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. 55 Monument Cir 7th Floor We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Stealing money from their client base. Thank you for your time and assistance. Corporation that owns the property and acts as if they arent involved with actually making the poor choices residents have to suffer with. After I applied I was asked for a copy of my lease. So I requested the information needed to complete my application. Great Jones was acquired by Roofstock last year I believe which is a company based in *******. Many landlords require a tri-state (New York, New Jersey and Connecticut) guarantor and prefer a relative. Now great jones is trying to recoup the money they spent on the air conditioner unit for damages to the home. Whether you are new to the rental lifecycle or are an experienced landlord, you understand that renting a property can be a lot of work.
How do I pay my rent each month? - Great Jones, A Roofstock Company Our service and operations team is led by real estate pros with a collective 30,000 doors of experience. I learned that most if not all of the Great Jones staff is not located in ******** so assume they sub-contract out all the work without verifying quality nor true completion of work. Was sent a email a y 11 pm stating that they not renewing my lease and I have 80 days to get out. Hi Brandi, we appreciate your honest review. There are many reasons why I would rate as 1 star, but the latest being that we didn't have ac for 83 days. I had a terrible experience with my previous company, where as Great Jones is a very professional run organization.So far, I've had great experience and I highly recommend them to any investors looking for a property management company for their real estate investment. Verification can help ensure real people write reviews about real companies. Their driving purpose is to provide the highest quality care for your rental properties . I don't know if Great Jones is in this fraudulentscheme but as my property manager it is their duty to verify completion of work. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. This company clearly did not care about our well-being as tenants, and did not ever offer any solutions for these dangerous living conditions. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Serious investors work with Great Jones, an Indianapolis residential property management company that excels in making their investments profitable. This resulted in a leak that then damaged the vanity and my tenant had to request a subsequentvisit on 07/07/2022 charged $90 where I refused to complete the service since the damage had been created by previous technicians. They responded with a phone call saying my lease was not renewed. Two to three years of supervisory experience with two or more employees and demonstrates good leadership qualities; Estimated compensation for this position is: 80,000.00 - 90,000 .
Mark Jones II | Multifamily Mentor on Instagram: "Follow Unfortunately, based on the information provided, we are having difficulty locating you in our system. Verification can help ensure real people write reviews about real companies. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you do not meet the financial requirements of the landlord, you may be required to have a lease guarantor. No reason and will not communicate.
Great Jones - Crunchbase Company Profile & Funding With this situation my living conditions were unacceptable and unlivable. Real Estate Agency Great Jones Property Management Great Jones Property Management Reviews 667 Poor 2.5 VERIFIED COMPANY greatjones.co Visit this website 1-star Filter Sort: Most relevant BR Brenda 1 review US Mar 23, 2022 Verified Problems not resolved Problems not resolved. Hi there, we appreciate your honest review.
The house was absolutely gorgeous and asked for a link for the application. Who miraculously was able to contact the leasing team, whom by the way has no access to telephones only to emails they do NOT respond to. Customer Reviews are not used in the calculation of BBB Rating. I terminated my contract with Great Jones in July 2022 and am still now having to spend more money to address the same issues and lack of quality workmanship. He didn't know the AC wasn't working. It was founded by Jay Goldklang, Abigail Besdin, and David Diaz with offices in Florida, Indiana, and North Carolina. No missed payments or issues ever.
Great Jones Property Management Reviews | Read Customer Service Reviews My favorite damage is a photo they sent of leaves in the yard, citing $500 in landscaping damages. Avoid at all costs. We were told by Great Jones that they would not fix it and we have to wait for the owners approval. Our local on-the-ground teams are experienced service professionals who support our owners and residents by making their lives as easy as possible. Find out how we combat fake reviews. Terrible company. ********************;12:06 PMWe are very sorry to hear about the issues you are experiencing. That's why investors choose Great Jones for their rental property management in Indianapolis. Application fees ($50 - $350) Criminal and Credit Check Fee ($50 - $150) Brokerage fee, if applicable. I recently got an email from great jones property manager saying my lease is being terminated and it will not be renewed. Thank you Great Jones! The utilities had also not been turned on after the tenants moved out, leaving the ** and refrigerator without power for a week and a half. Great Jones is building the modern operating platform for the residential rental asset class. The carpet was in horrendous condition and I paid to have it cleaned upon moving in. We have not been successful after multiple attempts (emails and phone calls). They are also thieves. No wiggle room or understandings. But it also means being a full-time landlord fixing toilets, chasing rent, and spending nights and weekends responding to your residents. My level of concern over these continuing delays is significantly increasing with each passing day. 0/10 do not recommend wasting your time on this company whatsoever. Financial Guidelines Most landlords require that you make 40 times the amount of monthly rent. We are committed to delivering a delightful experience and improving your profitability, and we tie our service fees to it. Real Estate Agency Great Jones Property Management Great Jones Property Management Reviews 668 Poor 2.5 VERIFIED COMPANY greatjones.co Visit this website : Most relevant EW Ebony Wallace 2 reviews US Mar 31, 2022 First time for Everything This has been a disaster. and after sending registered mail and many phone calls I have never received any accounting of my deposit. Copyright 2023 Great Jones Realty. They have an excuse each time why no one has come to fix it. Theyve overseen $4B+ in rental real estate for the countrys largest REITs, including helping drive Waypoint Homes reinvention of renting.. I have experienced major delays in receiving time sensitive notifications, getting rental analysis, inspections scheduled, and completion of work items, and an overall continuous lack of responsiveness. So residents can love where they live.
Despite me telling them not to keep reserves on file. We rented a property from Great Jones property management on Oct 27, 2018. Unfair business practices. Grow with Great Jones We're partnering with experienced contractors and vendors. In closing great jones has one of the poorest communication and only responds by email. I have reached out to them about this issue over and over again to only get responses Freon their 3party company stating they are waiting on GREAT ***** TO APPROVE the work order! Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization, Auto-generated name of transaction (e.g. When we moved out in July, we followed all the steps for moving out and notifying the company. Our focus? Is that why the complaint was forwarded to you perhaps? We will reach out to you directly and do our best to resolve this with you. We faced numerous maintenance issues, mainly HVAC, where we found ourselves living in a 90+ degree house for weeks at a time during summer months in **************. She was charged for a service that never took place. I contacted the maintenance service provider.Initially the repair company contracted to do the work never showed. scheme but as my property manager it is their duty to verify completion of work. Hi Bryan Nicholson, we appreciate your honest review. REQUESTING REPAIRS VIA LATCHEL To file your first request contact Latchel directly using one of the following methods below: CALL: 407.553.9696 After notifying the maintenance service they were able to contact the vendor and get it rescheduled.The repair was done timely and corrected with no follow-up. All I get is the run around about fixing it. Business Profile Great Jones Florida, LLC Property Management Contact Information 7575 Dr Phillips Blvd STE 225 Orlando, FL 32819-7225 Get Directions Visit Website Email this Business (407). So I left the property "Rent Ready". Jessica is so experienced and knowledgeable, I am very impressed! Hi Keena, we appreciate your honest review. For the past year our rental has been dealing with a rat infestation that is not being properly taken care of by Great Jones. Stay away from this absolute joke of a company. I'm trying to ask what the reason is. GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property Management - Phone Number - Yelp Restaurants Great Jones 4 reviews Claimed Property Management Edit Closed See hours See all 4 photos Write a review Add photo Location & Hours 414 Fayetteville St Raleigh, NC 27601 Serving Raleigh Area Get directions Edit business info I have always been a good, respectful tenant. Reliable workload If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
Great Jones Property Management Reviews - Trustpilot This is a poor excuse for a management company, as it's taken an incredible amount of time to repair something that was clearly an issue before we took over the residence. I submitted a work order and called. Anyone can write a Trustpilot review. I won't ever use them again! Left four voicemails. Unfortunately, based on the information provided, we are having difficulty locating you in our system. billions of dollars worth of products & services to owners, residents, and other relevant stakeholders. A reserves does not necessarily mean the owner has those funds available in their account. Active, Closed, Last funding round type (e.g. Again, they were great on the rental but the customer service on fixing things is completely non reponsive. We are well-funded by leading global investors including Crosslink Capital, Zigg Capital, Juxtapose, and top NYC angels & real estate entrepreneurs including Kevin Ryan, David Rosenblatt, and Jason Finger, who have founded or led companies such as Seamless, Gilt Groupe, MongoDB, DoubleClick, 1stdibs, Floored, and others. We were never truly satisfied with their services but continued for sake of convenience. Tawny Robyn at their customer service center are BOMB.COM None of this was their fault but they did what they could to help me and I could tell. Were taking a fundamentally different approach by questioning the norms of our industry and creating truly great outcomes for everyone involved. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. My poor experience is sadly confirmed by the numerous complaints and poor reviews about Great Jones as a property manager and I expect restitution for the work they cannot prove was completed from Great Jones(i.e. Im very happy they have so many negative reviews. Told my mother she should get a new washer and disconnected a hose that was too tight for my ELDERLY mother to take off. Sincerely,*******************************. Our leadership team has spent over a decade building digital platforms and operational machines that have powered billions of dollars' worth of transactions for businesses like 1stdibs, Skillshare, Uber, and Warby Parker. Dont recommend even applying for their properties.
We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Again, please refer to the original attachments. When I finally get a response, my questions are often left unanswered. In the meantime, my unit sits vacant for prolonged periods.
2023 Trustpilot, Inc. All rights reserved. leasing@greatjones.co or (239) 201-2164 Own rental property? I've been renting from a private owner for years. Please understand that we did not held $1000, you did not have enough funds for the $2k reserve. ******* will be contacting you with any updates to schedule. Outstanding loans, assets liquidation, credit and rent history are also taken into consideration. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. In everything we do, we want to change property investing and management for the greater. View contacts for Great Jones to access new leads and connect with decision-makers. Great Jones is terrible, dishonest, sloppy, super unprofessional. I am a current resident. He sold the property to Great Jones, who vowed to continue great service without any adjustments. We paid first,last,and security. the temp was near 90 in the home). At this time we are monitoring this work order.
Great Jones Property Management Reviews - Trustpilot Please be careful. Hi Dylan Hicks, we appreciate your honest review. Hi Kaeleii Riser, we appreciate your honest review. I recently visited my property in person and saw the poor workmanship with my own eyes and provided a few sample pictures with this complaint. International Association of Better Business Bureaus. The worst. DO NOT WASTE YOUR TIME. However, that is where the good stops. Anyone can write a Trustpilot review. We will reach out to you directly and do our best to resolve this with you. Hopefully this subject can be rectified ASAP. Great Jones never did walk through to record the existing condition of the condo when the contract was signed, so there was no way to prove what damage was done by tenants. Rent and reserve are two different items. I'm sure no licensed inspector has been in this unit. Tica Byrd, thank you for sharing your positive experience! Unfortunately, based on the information provided, we are having difficulty locating you in our system. Did not have a trash can outside was told by city the owners of property are cheap and had not paid for trash services. Thanks. Our focus? Paulette Jackson, it's experiences like yours that really keep us motivated! Diversity Spotlight (US Headquarters Only), Edit Lists Featuring This Company Section, Roofstock Expands Owner Service Offerings with Acquisition of Tech-Enabled Retail Property Management Leader Great Jones, Property Management Companies With Fewer Than 1000 Employees (Top 10K), East Coast Property Management Companies (Top 10K), Real Estate Female Founded Acquired Companies, East Coast Acquired Companies With Less Than $50M in Revenue. We were never truly satisfied with their services but continued for sake of convenience.
Roofstock Expands Owner Service Offerings with Acquisition of Tech We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I see that the check for $420.00 was processed on 10/17/2022 and will be mailed out to your forwarding address. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Darrius Mosley, thank you for sharing your positive experience! Hahahaha. Co-Founder, Senior Co-Founder, Senior Co-Founder, Growth, Senior Co-Founder, Strategy, Senior VP, Senior VP, Growth, Senior VP, Strategy. I even had to request new pictures and still the quality was subpart compared to similar property managers because they sent out a construction person to take the pictures as most if not all of their staff are remote. It's August and still not fixed/replaced. We would like to have a better understanding about your experience, please reach out to us at support@greatjones.co so that we can do our best to resolve this with you. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After multiple complaints from tenants and. They lack communication between departments, which just leads to nothing happening until you pester them enough. Nobody cared to get condo association permission to do the job so it cost more than $3000 to pay through Great Jones to these AC companies and then more than $2000 to redo everything again according to condo association requirements. I havent received from Greatjones no information they are unprofessional & scammers.
GREAT JONES - 414 Fayetteville St, Raleigh, North Carolina - Property Companies can ask for reviews via automatic invitations. No water for first week here at property. I currently am a renters and my house had a problem that was beyond tenant repair. I should not have gone this far with them because in the beginning of the process they increase the price of the monthly rent in the middle of us completing our application. He got mad because we went just to tour the home, not fill out the application because we werent settling for anything quite yet which was VERY tempting considering how nice and cheap it was. My air conditioning unit went out on 8/31/22 during the heat wave in Florida and it took great jones two weeks to fix it as they shopped around for the best quote. Great company to work with !!! See details. Only to get an email the following day that it had been leased earlier that week but could use my application fee towards a different property. Thats right they charging me fees when theyre no longer managing the property.This company has shown they are not only incompetent of effectively managing a property. Great Jones is building the modern operating platform for the residential rental asset class. Great Jones decided that it is much easier to charge owner than tenants as they already left. After 3 months, we have been trying and have sent multiple emails. They did it w/o even telling me. We went around Great Jones.
The reserve of 2K is still owed to us. 5 reviews of Great Jones "Changing my rating to 1 star, none if I could. ******* asked me to directly reach out to the company myself, as show in my previous attachment if you had taken time to review it. International Association of Better Business Bureaus.
128 Sun Valley Dr, Macon, GA 31211 - Apartments.com The worst management company ever!
About | Great Jones BBB Business Profiles generally cover a three-year reporting period. Business Profile Great Jones Property Management Property Management Contact Information 2977 Highway K Ste 309 O Fallon, MO 63368 Visit Website (314) 582-3228 Customer Complaints 21. GREAT JONES - 14 Reviews - 442 W Kennedy Blvd, Tampa, Florida - Property Management - Phone Number - Yelp Great Jones 14 reviews Claimed Property Management Edit Closed See hours See all 5 photos Write a review Add photo Location & Hours 442 W Kennedy Blvd Ste 280 Tampa, FL 33606 Hyde Park Serving Tampa Area Get directions Edit business info We held 2k in reserve 1k for each property for 90 days for any expense that needed to be paid in the time period.. We are very sorry to hear about the issues you are experiencing. This was confirmed by my tenant. The best thing that can happen to landlords in the area is if this company goes out of business after receiving enough bad reviews. We're raising the bar for annual rental management. As a property owner, I am very disappointed with the level of service provided by Great Jones. Hi Jared, we appreciate your honest review. Now they are using those funds post management time frame to charge me for landscaping and utilities. I would highly advise against getting any business with Great Jones. The entire experience from the first day they have been impossible to contact. This company uses the cheapest contractors to do any repair which means no quality or warranty. Great Jones allowed to pay application fees for me and my 19-year-old special needs son knowing the property was already taken. They do not return phone calls, emails or even a registered letter. This was confirmed by my tenant. If they didn't have breed restrictions they wouldn't have so many houses on the market. If you could provide more information to us, we would be more than happy to try and make this situation better. Hi TOM 5, we appreciate your honest review. Procedures and requirements may vary from one building to another, so you may want to use a broker in order to guide you through this process. At this time the vendor has been assigned to the work order. They have several different locations:https://www.greatjones.co. I have kids and we are unable to use the bathrooms and the tub due to the switch is coming up thru the tub! I do want to let you know that a concession for your time without a/c was approved and will be processed against your move out statement. We are looking for the refund owed to us. 12/22/2022. Hi Emily, we appreciate your honest review. BBB reports on known marketplace practices. The issue here is not with scheduling no matter how you try to push it off as that. One of their property managers wasted 2 weeks of my time having me view properties that already had current leases and failed to ever inform of it. dollars in rental homes owned by small-scale investors. My wife posted a scathing review earlier and it was removed. AC was repaired 4 times within 18 months by different companies under Great Jones supervision and I was charged again and again.
Hi Jewell, we appreciate your honest review. They gave me a few numbers and called upon arriving. I paid my rent on time except for last month in September 2022 when great jones treated me me horribly. Useful. I received an approval email on or about the 25th.
Great Jones | Property Management Done Right Business Profile for Great Jones Property Management While things were good initially, the past 6 months were a nightmare. The bathroom fixtures were old and outdated and I did not damage them. Unfortunately, based on the information provided, we are having difficulty locating you in our system. The guarantor must be financially able and qualified to pay your rent as well as comfortably carry his financial responsibilities in case you default on the lease (generally 80 times one months rent). The communication with Great Jones is attached. He understands and does everything he can to make sure he can help everyone . Hi Nadeem Iqbal, we appreciate your honest review. Great Jones has been made VERY aware of this and has yet to make any action to find a better option for pest control therefore forcing us to live in an unsanitary environment. Feel free to reach out to us if you need anything. . 4.6 miles away from B Jonesinvestmet. And They did not that in order. Pasquale has been awesome at responding to our needs and concerns thus far in our process. The man on the phone was absolutely demanding and kept pushing I go ahead and fill out the application. As a result, none of the activities that should have been performed were initiated (notifying me that the tenants were moving, performing updated rental analysis, scheduling of the move out inspection, etc.). We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Complaint: 18332804I am rejecting this response because: There have been zero scheduling issues between myself and pest control company and I have plenty of evidence to show that if needed. Estimate was more than $4000. This amount to pay for the final repairs was taken our of the reserve.
Roofstock buys Great Jones platform to help investors profit on their dollars in rental homes owned by small-scale investors. That took a month. To add insult to injury, in September, I receive a notice from Great Jones stating I still owe $500 for their services coming to a grand total of about $11K (not accounting for the property management fee and regular maintenance items).