i would not want my children playing with their children. The TK Maxx customer care team is commited to helping you. I literally have found used bras and panties at my job. However, there are always a few people - customers and salespeople - that really should not be there. Are they not able to fit a lamp in there? You can return items that you are unhappy with within 30 to 40 days of purchase, although the company accepts returns that fall outside that window. Returning an item may require you to wait in endless lines, but if you sign up for our AI-driven app, you will be able to skip all kinds of queues! Now, that's employee savvy - despite all of the challenging extrinsics. T.J When an item is back to TJ Maxx from an additional TJX entity, a new TJ Maxx tag ought to be made for the returned item. Bezad Ahmad is From UK and Love to write unique Content. Returned items are eligible for credit toward future purchases. they dont need those types of customers in their store. Tj Maxx Return Policy (used, No Tag, No Receipt, Damaged + More) Can You Return Used or Damaged Items to T.J. Maxx? It doesn't even matter since they make us take back crap purses and shoes with no receipt or tags for sometimes over $300. Store credit is issued after T.J.Maxx receives the return. See Also: TJ Maxx Return Policy: Tips and Tricks to Make It Work For You. Everything is fine, my former manager put in the transfer, but now it seems like this new store will not put me on the schedule, I am a college student, and my expenses are building up, everytime I call to speak to the manager that makes the schedule she is never available. We too will take anything back. Days of purchase at occasion gowns is online purchases has original form. Have a Merry Christmas and hang in there. Return the item in store within 40 days of your order date. However, if your return does not meet the companys return requirements, it may be denied at the store managers discretion. Later she told me it didnt have a tag. you are spreading diseases. Required fields are marked *. TJMaxx, like other retailers, has policies put into play regarding who we can apprehend and when we can apprehend that shoplifter. TJ Maxx is not a Bazaar or Market items are priced as marked. The company will offer you in-store credit or a refund equivalent to the items current value. Think about it. Secondly A girl went to help her Grandparents move from another country and said she wanted to come back to tj maxx when she got back so she was gone for a total of 11 weeks and 6days. WebReach out to our customer survices for help and support. 3. The associate looks up the merchandise you prefer in the store and issues a merchandise credit to the gift card. I never receI'ved the papers of course because in dont lI've their no more. After you are done with the checkout, proceed to the Return Policy page to get your return information. We will generate a customized return request letter and send it to the store in your stead. While exchanges are permitted in T.J. Maxx stores, the cost of return postage will be deducted from your refund. The answer is no. I am tired of lazy kids standing there scratching their ### getting paid only $1 less than me. WebThe T.J.Maxx holiday return policy is quite similar to the regular one. We have five basic elements we absolutely, no questions asked, have to have to make an apprehension and if we don't personally see all five of those elements, those persons are gonna walk out that front door. Sincerely, Because we CARE. why would anyone want to stick their arm down a pant leg, right where your crotch just was, to pull that pant leg back out? The return policy is designed to maximize the value for the customer. You may use the T.J. Maxx gift card you were given to mail to yourself at all other locations, including Marshalls, Sierra Trading Post, and Homegoods. Can I Return an Item Without a Receipt at T.J. Maxx? When you first open it, T.J. Maxx customer care can issue a refund if you realize the item is damaged. Shutterstock. First of all i was in hospital for a week and second its not my fault that the manager send all my paper work to wrong address. I don't play customers games. When I have the cashier the purse, she calls for assistance from a senior cashier or supervisor maybe. If you're not satisfied with your purchase, return the merchandise Of course, if TJ Maxx was like burlington where they can actually chase the thieves, we'll have at least less people stealing.. I think the employee wanted to buy the purse for that price because it was too cheap on clearance for such a nice purse. as she had stated. It seems that they would do something since this happens in every store and every state! You need to know that the return policy of T.J. Maxx is strict. Bottom line, I feel like its up to the company how they handle situations.. If it wasn't for our bucks, you wouldn't be making your six dollars an hour. No one is willing to take the blame for their mistake! However, we advise and encourage you to return every item in its original packaging. The policy contains But Dale O'Keeffe, a former employee of TK Maxx (what the chain is called abroad) warned Your not REALLY in control, like you want to be. card). Then the legal system takes over. The Loss Prevention department does not make the store money. TJ Maxx Exchange Policy Details Exchange is to be had for 30 days from the date of buy. Management knows this, its about time the clerks learn this lesson also. Is it because management do not want the customers to see how poorly they treat their employees? Even if you are able to win over the supervisor and get your return, you will still get the same value in return that you would have if you returned it inside the 30-day window, without a receipt. And everything that has been said on this blog regarding understaffed, underpaid, uncleanliness is absolutely true for my store. TJ Maxx Return Policy: ABSOLUTELY Everything You Need TJ maxx may just be next. Once they're out the door, there's nothing we can do. I actually gave my resume to one of the managers at the store who kept asking me if I wanted to work there because, at that time, going to TJMaxx was my total social life (and really still is). The use of the comma in the second sentence is incorrect. UPDATES ON OUR RETURN POLICY: - mobile.tjmaxx.com Return shipping charges: $10.99 You can only mail in returns for online purchases. (not What You Think), Doordash Driver Going Wrong Way (how To Contact + More). If you are missing that receipt, you will not be able to return your purchase. I am also a Tj maxx employee in Washington state for 3 years and I have never dealt with a STORE manager that treats you so unfairly and I am not one to complain. i am a csc, and let me tell you, i will refuse a return if i see fit, and i will tell my cashiers to do the same. When stores start being rude to customers, more often than not they are about to go out of business. Believe it or not, giving good customer service to a thief WILL deter a good majority of them from stealing. To see all my of most up-to-date recommendations, check out this resource that I made for you! "4. Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! The average associate believes the company does not give a ### about them ? Include the receipt and get your packing slip or shipping confirmation email from either inbox if you havent already. Reddit It's easier." They will ask this to ensure that you did not get any damaged or faulty items. I HATE customers that stay after we are closed! If you return an item to the T.J.Maxx store, youll get your refund to the original payment method or store credit immediately after approval. When items are lifted, the cameras follow the perp outside (cameras there, too). That was awesome! From where though? However, they do not reimburse consumers whose receipts are lost or damaged in TJ Maxx return without tag. Customers who purchased with a check, for example, will have to wait ten days for the refund to be processed from the point of issuance. TJ Maxx has one of the most standard return windows out there. Can You Return TJ Maxx To Marshalls - 2023 Return Policy - SBXL lest you be mistaken for the filthy pigs that frequent the santa clara store. People steal from TJ Maxx all the time and I believe that they have found ways to make it easier. The amount refunded or credited is determined by the original payment type. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. T.J.Maxx Holiday Return Policy At our store in Ashland, KY, we are required to open our purses at the close of business every evening so management can make sure we're not walking off with an unpaid $99 end table. I loath thieves and there are plenty of them at TJ Maxx and Marshalls because TJX DOES NOT CARE! We have been shopping at the brand since moving to the States in the 90s, and it really is up in the air now whether we will again. Lindsey graduated with an MBA in 2009. The overriding focus is always on THEFT. Gift cards are a fun and easy way to buy items you want and dont need. that wouldnt be so bad, except that 6 other customers have placed the crap they dont want on that same rack. Zara is a Spanish retailer that is based out of Arteixo, A Corua, Galicia, Spain. However, TJ Maxx will accept returns in exchange for store bias, call the manager over, and the manager tells them to give us our damn money back. my advice to anyone who is thinking about going to a tj maxx for the first time, is: dont. you make our store look like crap. WebReturns By Mail: Our return policies are always subject to local, state and federal restrictions. You should only return things if you genuinely need them. To get a full refund for your online purchase at TJMaxx.com, do all of the following: Check the receipt sent with your order to verify that the items are eligible for returns. Amazon, TJ Maxx, Kohl's, Levi's, Urban Outfitters, and Anthropologie charge for some mail returns. You can't even ask a simple question without getting a stank face from her. That's corporate not a personal vendetta against you. You could request a refund at the transaction time if you paid for part of your item with a gift card. TJ Maxx is closed on these three holidays i..e Easter Sunday, Thanksgiving Day, & Christmas Day. On Other Holidays The TJ Maxx is Open but TJ Maxx Business Hours are some less. New Years Day Open Cloths everywhere laying around or is that just your consumer delusion of being right that makes u think we get paid enough to clean up ur [censor]? You can return items after the 30-day timeframe but you will only get store credit for it and you cannot return it without a receipt. 5. Not anymore though because all I got that day was side stares from the cashiers and even a few giggles. Then, while utilizing your product credit, youll have to establish your identity again. Might as well put up a sign that says "Hey steal here! Tried to go to HR and found outHR IS NOT YOUR FRIEND! T.J. Maxx - I am complaining about clearance price item, T.J. Maxx - shady practices-poor customer service. If you want to skip the hassle of waiting on the phone when canceling a service, requesting refunds or compensation from airlines, requesting a college fee waiver, or connecting with a loved one in prison, you can count on DoNotPay to provide easy solutions. We put up with customer ### everyday, you would think that we would at least get a "good job", no! This is because Visa and MasterCard have implemented a policy allowing you to return an item for the purchase price, regardless of the purchase receipt. 6. Returns are more expensive and more complex to process than outbound packages, Metapack, ShipStation, and Retail Economics wrote in their report. This is a joke to me. They don, t. She is a two faced [censor] and tried to tell us for one we dont get paid for travel time, Yes you do at tj maxx.