How do you cancel a ticket on StubHub? - remodelormove.com Reuters, the news and media division of Thomson Reuters, is the worlds largest multimedia news provider, reaching billions of people worldwide every day. StubHubs arguments to Gilliam echoed assertions from lots of other corporate defendants over the last few years.
In Maryland, for example, more than 8,500 residents are expected to see refunds, with StubHub also on the hook for a civil penalty of over $424,000 if StubHub doesnt meet the terms of the settlement. See here for a complete list of exchanges and delays. The class complaint sought a public injunction to require StubHub to honor the full cash refund policy or to conduct an advertising campaign to notify consumers that it is not actually promising full refunds to all customers. When this happens, you will be notified by StubHub that the event was canceled and they will let you know how to . Before joining Reuters, she was a writer and editor at The American Lawyer. In the midst of the pandemic, StubHub suddenly changed its ticket refund policy, denying most customers a refund even if their event is canceled, but some Massachusetts customers say . Consumers in several states will receive long-delayed refunds from StubHub, according to a multi-state settlement of lawsuits brought in the wake of a shift in the ticket resale companys refund policy in 2020. The suit explains how StubHub has changed its. StubHub is a ticket exchange that is a go-between for ticket buyers and sellers. Weve also historically offered sellers more convenience by paying them for ticket sales on our platform before events actually happen. Those will be paid out by the end of May. The company contended that this case is, in fact, a series of private contract disputes between StubHub and dissatisfied customers. Is that true? or Did you buy an excessive amount of tickets?
So you don't think it's possible the original buyer got refunded and we just don't know about it? No. However, there are some cases where StubHub may give you a refund, or even replacement tickets. From that StubHub wallet page you can request a refund instead of keeping the credit. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the. Consumers in several states will receive long-delayed refunds from StubHub, according to a multi-state settlement of lawsuits brought in the wake of a shift in the ticket resale company's refund policy in 2020. StubHub will contact you as soon as possible. A Dartmouth college graduate, she has worked as a journalist in New York covering the legal industry and the law for more than three decades.
What To Do If Your StubHub Ticket Turns Out To Be Fake Personal Loans can provide financial relief during an emergency. The Colorado Department of Law has settled with venue ticket broker StubHub Inc. to refund more than $3 million to over 8,000 Coloradans. Tickets were either never delivered or arrived late. Many companies featured on Money advertise with us. Sellers: If you have already been paid, we'll charge your credit card on file to recover the payment. I will say this: Until Saturday night I had never heard anything about fake tickets from StubHub or had any trouble with it myself, and when it did happen, their customer service team was quick to issue a refund and also gave me $15 towards my next StubHub purchase. (Cans, 24, 35 Pack Price), How To Handle a Person Who Always Needs Your Money, Walmart Holiday Hours: Thanksgiving, Christmas, Easter + More, Does Walmart Sell Liquor? Factbox: Why are Hollywood writers threatening to strike? If you don't see us in your inbox, check these folders, then drag and drop the welcome email into your inbox. BOSTON . Sometimes email clients send our first email to a spam or promotions folder. Others were postponed. If yes then, in this case, you can resell your tickets on StubHub and offer someone else the opportunity to attend.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'endofdiscussionbook_com-leader-1','ezslot_4',164,'0','0'])};__ez_fad_position('div-gpt-ad-endofdiscussionbook_com-leader-1-0'); In some cases, StubHub has a policy that protects buyers by requiring ticket vendors to refund money. A Huge IRS Overhaul Could Make Filing Your Taxes Much Easier, StubHub Refund Settlement: Ticket Holders Are Getting Millions Back for COVID-Canceled Events, over 6,100 consumers due "nearly $2 million in cash refunds", for more info, call StubHub at 866-788-2482 or file a, for more info, call StubHub at 866-788-2482 or contact the attorney general's office at 501-682-2007, 8,688 customers due $3,120,442 in refunds, for more info, call StubHub at 866-788-2482 or contact the Colorado Department of Law at 800-222-4444, for more info, call StubHub at 866-788-2482 or contact the attorney general's office at 1-800-382-5516, for more info, call StubHub at 866-788-2482 or contact the attorney general's office at 410-528-8662, more than 5,500 consumers due $1.87 million, for more info, call StubHub at 866-788-2482 or contact the attorney general's office at at 651-296-3353 (or 800-657-3787), for more info, call StubHub at 866-788-2482 or contact the attorney general's office at 603-271-3641, for more info, call StubHub at 866-788-2482 or contact the attorney general's office at 1-800-282-0515, for more info, call StubHub at 866-788-2482 or, for more info, call StubHub at 866-788-2482 or contact the state's consumer protection hotline at 800-422-7128, for more info, call StubHub at 866-788-2482 or call the attorney general's office at 202-442-9828. Looking to sell? After holding the line on offering marketplace credit rather than refunds except in states where a refund was required by law, StubHub changed its policy earlier this year to once again allow cash refunds as the live events industry began to reopen following the lengthy halt on large scale gatherings due to COVID. Like most customer service numbers, their automated system is exhaustive, but eventually youll get the existing orders option and then the general questions option. Contact StubHub customer care at 1-866-STUBHUB (1-866-788-2482) or customerservice@stubhub.com as soon as possible. Only tickets you buy and sell on StubHub sites or StubHub mobile apps are covered by our guarantee. Opinions expressed are those of the author. As soon as circumstances allowed, StubHub achieved its goal of providing impacted customers the choice to keep the 120% credit they were issued when their event was canceled or receive a cash refund.
Buy sports, concert and theater tickets on StubHub! Include the reason for the refund and any supporting documentation. Opinions are our own, but compensation and in-depth research determine where and how companies may appear. Affected customers should have already been notified by StubHub via email (and, in some cases, they've already been paid refunds). Go with that one and theyll connect you with a representative. StubHub will refund your money if your event is canceled or they made a mistake, but they won't refund your money otherwise, unfortunately. The independent blog of New York University. Click here to explore your options! Exclusive news, data and analytics for financial market professionals, Class Actions & Multi-District Litigation, Law firms and corporate law departments find strategic partners in ALSPs, US regulation after SVBs collapse: What regulators can do and where Congress needs to act, Ransomware & crypto: The growing compliance challenge, Insights in Action: Corporate law departments find their outside firms innovation lagging, but there may be little incentive to change, Hodges v. Comcast Cable Communications LLC, American Airlines pilots authorize a strike mandate, As oil output peaks, US Gulf of Mexico makes room for carbon capture, Hollywood writers, studios talk as midnight strike deadline looms. If ticketholders can't attend, they can resell their tickets on StubHub with no selling fee. By clicking "Sign Up" I agree to receive newsletters and promotions from Money and its partners. Events postponed or rescheduled won't be refunded, Fowlks said.
StubHub changes its refund policy during COVID-19 pandemic - WKBW Sorry we couldn't be helpful. Best Buy Laptop Return Policy (Macbook Return & Exchange), How Much Is Coke at Costco in 2023? Yes But for anyone considering purchasing tickets to a forthcoming event via StubHub thinking that they can just get a refund for a cancelled event 120 days later, I'd advise against it for now. According to the complaint,StubHub has walked away from its longstanding FanProtect guarantee of cash refunds upon event cancellation. For more information, read. 1:00 StubHub offers some customers cash refunds for tickets to events canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of. Even though refund policies are set according to the individual sellers' terms of service, StubHub issues refunds on their own too. Let us teach you the major money lessons you NEED to know. Get useful tips, expert advice and cute animals in your inbox every week. Attorneys general in 10 states and Washington, D.C., announced a settlement with ticket marketplace StubHub this week following a massive investigation into its refund policy for live events canceled during the pandemic. StubHub cited a 2020 ruling by U.S. District Judge Dale Fischer of Los Angeles, who granted the companys motion to compel arbitration in a refund class action by people who bought tickets to cancelled Major League Baseball games because plaintiffs public injunction claim actually would have conferred no public benefit. To resale your tickets, follow the instructions below: If your tickets do not arrive in time for an event, are not valid for the event stated, or were grossly misrepresented on StubHub, you may be eligible for a refund. Home Online Shopping Buying and Selling StubHub Course StubHub Return Policy and Refunds. Those who purchased tickets through StubHub for events subject to the settlement are encouraged to look out for an email from StubHub outlining their options, or contact their state attorney generals office to make their claim. Have you made a mistake by purchasing an excessive number of tickets? There are no exceptions ever on postponed events: I recommended reaching out to the venue and pushing for an official cancellation or reschedule date 1 Reply mpipmpip 1 yr. ago Oct fifth is last day for what?
StubHub to refund canceled events after pandemic complaints - USA Today All You Need To Know About StubHub Refund Policy If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, dont leave or buy a last minute ticket without calling StubHub first. StubHub.com is a ticket marketplace that performs as a middleman between ticket buyers and sellers. We are changing the way you register and sign-in to the StubHub Community. Nor did class counsel Tina Wolfson of Ahdoot Wolfson and Tiasha Palikovic of Wittels. Select Sell tickets from the three dots. Viagogo, a tickets marketplace, bought StubHub in February 2020. Doja Cat and Jared Leto Are the Cats Meow at the 2023 Met Gala, N.Y. Times to Stand Trial This Month as Sarah Palin Libel Suit Heads to Jury, How the Supreme Court Could Shake Up Disneys Spider-Man Plans, United States v. Facebook: What Hollywood Has at Stake, Jock Zonfrillo, Chef and 'MasterChef Australia' Judge, Dies at 46, Italy's Far East Film Festival: Malaysian Drama 'Abang Adik' Sweeps Top Prizes, Writers Strike: What Happens If Other Union Workers Refuse to Cross Picket Lines, AMC Theatres CEO Adam Arons Pay Jumps to $23.7M In 2022, Everyone Is Just Scrambling: Hollywood on Edge as Writers Guild Talks Go Down to the Wire, TelevisaUnivision Taps Becky G for Upfront Performance (Exclusive), Gersh Sells Minority Stake to Private Equity Firm Crestview Partners, Amazon Sending 100 Prime Video Series and Movies to Freevee Streaming Service This Year, The Best Gifts for Women Who Love Fashion, Beauty, Tech and More, Channel Your Inner Queen Charlotte with This Star-Loved British Brands Exclusive Skincare Kit, Naomi Watts Just Wore These Under-$100 PJs from Two Star-Loved Brands And Theyre the Perfect Mothers Day Gift for Stylish Travelers, The Best Signet Rings for Adding a Red Carpet-Ready Touch to Your Jewelry Stack, Succession Director on Filming That Surprise Cameo and Tying Up Her Kendall Trilogy, James Gunns Guardians: How Chris Pratt and His Marvel Castmates Rescued Their Directors Career, The Definitive Voice of Entertainment News. If you would prefer a cash refund, simply go to your StubHub Wallet and click the "Request cash refund" button on the appropriate credit.
Top 868 StubHub Reviews - ConsumerAffairs Tl;Dr I bought tickets from Stubhub that were never delivered, I asked them for a refund and they said no. Subscribe for full access to The Hollywood Reporter. StubHub has the final decision on whether or not you will receive a refund. Needless to say, this concert never happened. ", Although only Arizona, Colorado and D.C. gave dollar amounts, Law360 reported the refunds exceed $9.5 million in total. If you bought tickets on StubHub to an event that is cancelled, you have two options: 1. Is there any way I can confirm that my Stubhub QR codes are still good?
More than 8K Coloradans to receive refund from StubHub - FOX31 Denver StubHub wont refund me for tickets I never received? Receive a coupon for 120 percent of your original purchase*. Get useful tips, expert advice and cute animals in your inbox every week.Sign UpBy clicking "Sign Up" I agree to receive newsletters and promotions from Money and its partners. Lots 81-82 Street C Thats everything that we can tell you about StubHubs returns and refunds policy! Screen for heightened risk individual and entities globally to help uncover hidden risks in business relationships and human networks.
StubHub Taxes 2023: Write-offs, Taylor Swift Ticket Sales and More Virginia Attorney General Mark R. Herring, for example, said "the COVID pandemic should not be used as an excuse to withhold refunds owed to customers for cancelled events." Seller should not have contacted you that is against Stubhub policy. From that StubHub wallet page you can request a refund instead of keeping the credit. Precluding StubHub from allegedly misrepresenting to the general public the protections afforded by its FanProtect Guarantee, Gilliam said, is a paradigmatic example of public injunctive relief., Even if StubHub is right and plaintiffs asserted the injunction claim specifically to evade arbitration through the McGill rule, the judge said, their motivation for doing so is simply irrelevant to the inquiry.. Listings are removed without . If it is postponed/rescheduled, the tickets are still valid. StubHub counsel William Donovan and Daniel Campbell of McDermott did not respond to my query on Gilliams ruling. Unfortunately there is too much of this happening because of Stubhub's customer service problems so it falls on you to have to call and wait . Lawsuits were filed after the company stopped honoring its fan guarantee refund policy in March of last year, giving consumers who purchased tickets to events that were cancelled a voucher good for future use on StubHub instead of a cash refund. You can view that credit in your StubHub wallet on the website if you're not able to track down that email. dont worry you can get your StubHub ticket refund(including any shipping/handling fees). There doesnt seem to be any data on how many tickets sold through StubHub arent real, but a Google search of fake stubhub tickets brings up a handful of complaints.
Refund ? : r/stubhub - Reddit In 14 states, including California, Florida, New Jersey and New York, laws allowed customers to get cash refunds if they contacted customer service. A Personal Loan can help you mitigate losses and get back on track. (i) www.stubhub.com, or the StubHub app, you are contracting with StubHub, Inc. (including its affiliated companies), 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801; (ii) wwww.stubhub.ca, you are contracting with StubHub Canada Ltd., 151 Yonge Street, Suite 1500, Toronto, Ontario M5C 2W7; Tax Help Is Here: Quick Answers to Your Burning Tax Questions for 2023. StubHub changed its refund policy about a month ago. https://money.com/stubhub-refunds-covid-19-cancellation/. Call us during our business hours. StubHub vs Ticketmaster refunds & ticket protection. "In my case and others, it's the opposite." "Put it this way: they owe me $40,000, and.
StubHub Hit With $5M Class Action Lawsuit Over Coronavirus Refund Policy and would like to return it? Since June of 2022, listing for sale MLB tickets has been an absolute train wreck. Ticketmasterand its owner,Live Nation, whose pandemic ticketing policies were also subject tocomplaints and lawsuits, offers refunds or credits if an event is canceled once it gets funds from the event organizer. The California justices held in McGill that the Federal Arbitration Act does not pre-empt state laws that allow plaintiffs to seek a public injunction to prohibit unlawful acts that threaten future injury to the general public. The 9th U.S Circuit Court of Appeals subsequently endorsed the so-called McGill rule in 2019s Blair v. Rent-A-Center Inc. We also share information about your use of our site with our social media, advertising and analytics partners. Full buyer Terms & Conditions here.
What happens to Stubhub tickets if it's a rain out? I haven't seen anything yet like an e-mail or credit so I will see if I can find other info. At the same time, buyers expect immediate refunds. We are facing significant timing delays in recouping funds from the thousands of sellers on our platform, and expect these challenges to continue in the coming months. You will receive an email with instructions on how to receive your refund. I reached out to Stubhub and they said since the event already happened, yesterday, there's nothing they can do. People complained, the states launched a probe, and StubHub went back to its original stance this past May, telling customers who bought tickets before March 25, 2020, that they'd be refunded unless they wanted to keep the vouchers. All quotes delayed a minimum of 15 minutes. Enjoy! U.S. District Judge Haywood Gilliam of Oakland on Monday refused to compel arbitration of California state-law claims by a class of consumers who allege that StubHub Inc wrongfully changed its cash refund policies when COVID-19 forced widespread event cancellations. I will also say this: My dad just bought World Series tickets for the two of us via StubHub and Im terrified theyre going to be fake. Customer service all the way to your seat, 2000-2022 StubHub. Many events this past month were canceled. Just a heads-up that some of the services were reviewing here have affiliate partnerships with us, so we may earn a commission if you visit one of them and buy something. Postponed events may not be eligible for refunds. You can request a refund from StubHub by email. According to a StubHub representative called Derrick F., who I e-chatted with through the site yesterday afternoon, "We'll do our best to find you comparable or better tickets, or offer you a full refund." Stubhub throws around a lot of "FanProtect Guarantee" lingo, which, as Derrick F. put it, is like "ticket insurance." StubHub offers refunds for pre-policy change cancellations - TheTicketingBusiness News All the latest entertainment ticketing ecosystem news from around the globe and up-to-the-minute media coverage from all the leading voices in the ticketing business industry, all in one place - curated and edited by TheTicketingBusiness team at Xperiology. StubHub only delivers earnings to sellers after the show has taken place. StubHubs terms of service include a provision requiring individual arbitration of consumer claims, but Gilliam ruled that the company cannot enforce the provision for claims under California law because of state supreme court precedent from 2017s McGill v. Citibank NA.