Perfect from start to finish. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. They all fit perfectly. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Footasylum has collected 369 reviews with an average score of 1.86. . Ordered standard delivery, was dispatched the next day & arrived the day after. Simply follow our returns portal link below. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. For every 1 spent, you'll earn 5p back every time you shop online or scan in-store. Tried to send Crocs back as they didnt fit my daughter. Footasylum discount code: 20% OFF in March - Mail Online And would recommend to all my friends amd family. - Callum Phelps, posted 11 months ago Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. High performance sneakers, trending streetwear and exclusive product weve got you. Returns at Footasylum - Staall.com UK Wow! Stay ahead of the game with the latest trainers and clothing from Footasylum. It's great to hear you are happy with the coat and that the delivery was so quick. It's your job. 363 questions people are asking about footasylum People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If you miss this window, youll have to go through the returns process. 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First and last time I will use this company. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Happy from start to finish! All in all, satisfied with my purchase and dealings with this shop. You have 28 days to return your items and you'll need your original receipt or delivery note. Just noticed that the box they have sent them in isn't for the correct trainers. All rights reserved. All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Great to hear that the parcel arrived so quickly. International Returns Most Popular footasylum returns faulty Companies can ask for reviews via automatic invitations. I have worked in retail for over 15 years. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. It's great to hear you are happy with the coat and that the delivery was so quick. Alternatively, enter your order number and email address into Hermes to monitor your delivery. Find out how we combat fake reviews. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. We need your email address to verify that your review is genuine. Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Can I return my online order to one of your stores. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Shocking service avoid disappointment. Ordered almost 400 worth of clothes for my son on the 12th of December! Returning faulty goods to footasylum MoneySavingExpert Forum very helpful as Liverpool didnt answer the phone. Looks like they have found the nearest spare tatty box to send them out in. Ordered standard delivery, was dispatched the next day & arrived the day after. It's your job. Hey Karl!Thanks for taking the time to leave us a review. Popular Christmas FAQ Claim your profile to access Trustpilots free business tools and connect with customers. 14 DAYS, 10 CREATORS, 10,000 ON THE LINE ft TheBurntChip and GK Barry 281,550 views 3 months ago SUBSCRIBE FOR. | Read 2,661-2,680 Reviews out of 55,033 They sent me trainers in a damaged box. Replies to negative reviews in < 24 hours. I can't even point the blame at one member of staff because they were all terrible. With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Will definitely be ordering from them again. Check out what 59,340 people have written so far, and share your own experience. Order placed on Monday standard deliver paid for and the parcel arrived the next day. Companies can ask for reviews via automatic invitations. New Balance Junior 550 Trainer 4083286600 Childrens Footwear. Greater than 82% of reviewers feedback is Footasylum returns process could be better. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Please refresh the page and try again. Verification can help ensure real people write reviews about real companies. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Was told that neither was possible because I didnt return them in the original shoe box! | Read 8,321-8,340 Reviews out of 55,152 Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Did have returns but again no problems, straight forward and quick refund. In just a few steps, we'll have it sorted. Editor, Marcus Herbert. If you aren't completely happy with your purchase when it arrives, you'll have 28 days from the date of receipt to return it for a full refund. On-time Delivery. Find out how we combat fake reviews. A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. Footasylum exchanges are only available in the UK. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. Just noticed that the box they have sent them in isn't for the correct trainers. How long does Footasylum take to deliver? - Reviews Still over 300 down! We use dedicated people and clever technology to safeguard our platform. Frasers Group reportedly offers to buy Footasylum Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Giving one star so I can leave this review. Received 2 small refunds for I don't know what! Here are 8 tips for writing great reviews. Strengthen your review by uploading photos & videos. Discount. Rather than shopping on the Footasylum website, the Footasylum app (which is available on iOS and Android devices) is a quick and easy way to shop the full product catalogue from your phone or tablet. Footasylum Reviews | Read Customer Service Reviews of www.footasylum OL10 2TA. Easy! When you shop Nike online, either on Nike.com or in the Nike App, you can shop with confidence, knowing we'll give you plenty of time to make sure your Nike items are just right. Leave this blank if you'd like to publish your review anonymously. They were dispatched quickly and delivered within a few days to Northern Ireland. Was looking everywhere but at her customers. Underneath your order summary, you will see Have a discount code? Click this dropdown, enter your code in the box and click Apply. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. In November 2022 I placed an order with FootAsylum and it never came. Giving one star so I can leave this review. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. Then I started a new chat and got Sophie who was absolutely lovely. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. My son lost out on his Christmas presents as a result. Do you agree with Footasylum's 4-star rating? The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Avoid this store at all costs. Footasylum Refund Reviews | Read genuine reviews on Footasylum refund We also ensure all reviews are published without moderation. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. !spoke to Edge lane store about colours in crocs. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. They have sent them back to me and are refusing a refund. Hey MattThanks for taking the time to leave us a review. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. They also offer a WhatsApp device but it doesnt work. Once cleared, your points will turn into money off any future purchases. Bought a pair of Boss trainers at the end of November 2022. They were dispatched quickly and delivered within a few days to Northern Ireland. When you purchase through links on our site, we may earn an affiliate commission. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". I have worked in retail for over 15 years. Price was unbelievable for what I got! Footasylum Reviews | Read Customer Service Reviews of www.footasylum If you'd like to return your order, you can within 14 days of receipt. Absolutely fuming with this company. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. If this was my store, they would all be sacked. - Lisa Lynch, posted 1 year ago Nike Retro Fleece Jogger 4083633700 Mens Sportswear. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Very disappointing.Would never order from them again! Round and round in circles. Purchased 2 pairs of Salomon trainers in different sizes. Date of experience: 18 December 2022 Date of experience: January 04, 2023. That is great news that they arrived a day early!We hope to see you again very soon. We use dedicated people and clever technology to safeguard our platform. That is great news about the fast delivery.We hope to see you again very soon. And would recommend to all my friends amd family. All in all, satisfied with my purchase and dealings with this shop. My Returns - Footasylum.com Under Armour Charged Rogue 3 Trainer 40802641600 Mens Footwear. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Once Footasylum has received and inspected your order, a refund will be issued. We hope to see you again very soon. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Verification can help ensure real people write reviews about real companies. Never again. Will definitely be ordering from them again. If it's something that goes in your house, chances are Beth knows about it and has the latest reviews and recommendations! And would recommend to all my friends amd family. Reply from Footasylum Jul 14, 2021 Hey! By continuing to use this website, you agree to the use of Cookies. This will need to be done within 20-30 minutes of ordering. Ordered Nike trainers. Courier. A simple full refund is all I wanted from the first time I was messed around!! If your order is incorrect, or the goods are damaged or faulty, contact Footasylum asap. Suggested companies are based on peoples browsing tendencies. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. It goes against our guidelines to offer incentives for reviews. If you don't like it, leave. It can take up to 5-10 working days for your refund to be processed once Footasylum receive your return. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Men's, Women's & Kids' Trainers & Apparel | Footasylum Order placed Sunday afternoon and delivered Monday afternoon. Visit our corporate site, Future US, Inc. Full 7th Floor, 130 West 42nd Street New York, NY 10036. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy.