Each customer gets a unique link to an Order Status page for their order. The same exact thing just happened to me. You and your customers benefit from Instacart scheduling, full-service shopping, delivery, pickup, and order tracking. Add in any additional instructions. When you get to the store, follow the instructions to let us know you've arrived. Shopper pays the bill through Instacart's prepaid debit card which is accepted at the grocery store. Once you favorite an item the button fills in green and says, Adding instructions for specific items, replacements, or delivery. You can select other options for replacements, or choose a refund for the item instead. During checkout, you can request the order be left at your door if you're not around. Once you place your order, Instacart will connect you with a personal shopper in your area to shop and deliver your order. Call Instacart Care at 1.888.246.7822. Tap the current order. Sam's Club same-day delivery in Edinburg, PA. Order online now via Instacart and get your favorite Sam's Club products delivered to you in as fast as 1 hour. Need to give your driver last-minute delivery instructions? On the website At the top left, click the 3 horizontal lines; Click on an order to view its progress; Tracking your delivery in progress. To see items your shopper has already located. If you're not sure how to place an order, this wikiHow will help. So I guess you just have to have most of your order ready before you reserve a slot. "You can now do more on Instacart while paying less by getting everything you . Tell the agent you're reaching out about an order sent as a gift. In your cart, click Preferences on the item you want to add replacement instructions. If you prefer not to replace an item, choose Dont Replace to get a refund instead. Pickup Details: 1 . If your personal shopper hasnt begun your order, you can update your order in the Order page. After logging in to your Instacart account, click or tap on your profile icon in the upper left corner of your screen. Tap Your orders. You may see ads above and below your items for Instacart Express; Instacart Express is a paid membership service that can provide yourself free delivery if you have delivery orders totaled over a certain amount. "INSTACART provides no restitution for the Shopper even with proof of their delivery, item, etc. Create a delivery order | Instacart Connect Documentation Add it to your cart by selecting +Add or Add to Cart. Customer Service Manager. You can view your favorites under the Buy It Again category on a store's homepage. Instacart Help Center - Instacart Pickup - Publix Include your email address to get a message when this question is answered. If you need to change its quantity to a lower number, press the - button then tap "Change qty". How do I add custom items to Instacart? When it's time for delivery, you'll see a message in the Instacart app's order screen. Scroll to the bottom of the delivery screen and tap Chat with shopper. You can view your favorites under the Buy It Again category on a stores homepage. If you want to buy an item that isn't currently listed in the Instacart database, you may need to add it to your order as a Special Request. Recognize what's not able to be ordered and delivered. Indicates whether the order received Instacart+ membership benefits. Then tap, for EBT SNAP-eligible items after checkout on the, Enter the amount you want to charge to your EBT card. During a shopping session on the Instacart website, once you add an item to your cart, your cart list will fly out from the right side of the page to show all the items. (If you have notifications turned on, youll get an alert as well.). Contact our dedicated Senior Support Service if you need help getting started or with an existing order. On the website. Your developers can integrate the selected capabilities through REST API calls using any language, such as Java or Python. Log in to help us get you to the right help quickly. They offer no department, resource, phone number or other, for us to dispute these issues. Site version: 662a6a3. If you add any items to an in-progress order, it automatically charges to the credit or debit card you entered at checkout or that you have on file. App Store is a service mark of Apple Inc. Android, Google Play and the Google Play logo are trademarks of Google LLC. Spotted something you like? The delivery screen includes an estimated time of arrival and a map you can tap to follow the drivers progress. Scroll down to Your preferences and click Other options, or Approve. If you tap the item from the search page, you will have to tap the + sign before seeing the - and tweak from there. The Order Status page is a browser-based page where your customers can see real-time updates while their orders are being fulfilled. Change quantity or remove an item. Log in to help us get you to the right help quickly. We use cookies to make wikiHow great. If you have trouble making changes, please reach out to Instacart Care. If your shopper is working on your order, you can contact your shopper directly. Make sure to clearly capture the product's name, size, colors and general shape of the container. If you'd rather review the items via the item's page itself (not in the search page), you can tap the units switch in the bottom left corner, then tap "Add to Cart". When youre ready to check out, go to your cart and select the green, if you dont have an Instacart account yet, If you have items in your cart from more than one store, you must choose a separate delivery window for each store. Repeated attempts to order prohibited items could result in account deactivation. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/d\/d2\/Use-Instacart-on-an-iPhone-or-iPad-Step-1.png\/460px-Use-Instacart-on-an-iPhone-or-iPad-Step-1.png","bigUrl":"\/images\/thumb\/d\/d2\/Use-Instacart-on-an-iPhone-or-iPad-Step-1.png\/709px-Use-Instacart-on-an-iPhone-or-iPad-Step-1.png","smallWidth":460,"smallHeight":363,"bigWidth":709,"bigHeight":560,"licensing":"