I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The first clue should have been that the Quest The confirmation email said that if we were going to arrive after 5pm we needed to call a number. We have excellent credit and I don't want this to ruin it! Each unit is professionally decorated and refurbished every year. They never answer our calls I but 5000.points and paid $2000. Useful. I'm tired of the lies. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Down and my maintenance fee. Palmera Vacation Club. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". We grabbed our stuff and got the heck out of there. I am thankful that the only financial information I gave was our credit card. We bought 3,000 points for around $13K. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. You May Like: Disney Vacation Club Rentals Grand Californian. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All rights reserved. No we know why. Check the spelling of your query. Book by 8/15 for travel through 12/15/22. Initial Palmera Vacation Club complaints should be directed to their team directly. Now, multiply this over the next 50 to 60 years. Contributions should be travel related. Of course, this was not mentioned. This would leave me with only the maintenance fee to pay. It may not display this or other websites correctly. Already have an account? My wife and I was deceived and lied to, they are good at what they do. Palmera Vacation Club has been in contact with Ms. ***** File No. The guy then became upset and challenged us why we could base our decision based on something online. He also danced around answering a lot of questions. BCA has no information regarding advertising review at this time. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. I suspect this goes on all the time. Submit a complaint and get your issue resolved. Desired outcome: Looking for Palmera Vacation Club Login? Is this your company? This allows us to verify that our reviews come from real guests like you. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Palmera Vacation Club Company. This is a multi-location business. Theres a lot of noise out there. as it is a completely free way to help other owners find TUG on the internet! This will surely increase the credibility of your complaint. product but we could spend more $ and upgrade. So he takes us to another person so we can "check out". Theres nothing worse than a cramped hotel room and lack of personal space. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). They responded recently they dont purchase timeshares. Sounds like your bases are covered. Copyright 2020 Business Consumer Alliance All Rights Reserved. The letter is already in transit via FedEx to PCV. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Login to participate on the website. We put down $1200 on our credit card and signed the financing paperwork for the rest. Mr sheldon kept on with his attack he threaten to f- up our credit. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. Regards, ST-26552. Complaints for Palmera Vacation Club in Hilton Head Island, SC - 156293194 Promotional discounts and offers may not apply to all properties. Should I contact the finance company as well to let them know we have canceled the contract? Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? Lets say you take a week-long vacation every year somewhere new. Nothing is free. I got a call in January. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Avoid doing business with Palmera. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Scam Clue 5: A promotion that poses as an investment. BBB is here to help. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. This was enough to scare us away. Type in the email address you registered with. Coral Sands was sued, alleging fraud back in 2006. Everything you need for a luxurious relaxing vacation. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Pay only $199USD on your exchange fee when you book select Las Vegas resorts. We did not need Palmera without this. We were lucky and did not fall for their lies (in 2011). This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. They lied that we could be able to sell our Bluegreen Points (not one call in about a year). My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Palmera Vacation Club | Timeshares Only I called in late November and was told that my dates were not open to call again in January. About 68% have two or more bedrooms, giving families room and space to truly unwind and relax. Did they give you any bonus items ? We told him flat-out during the tour that we are not interested. After all, it's not their money but yours. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. Vacation Club membership. File Complaint Exchange: CST: 2046555-50. It has been over 9 months. We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? Make sure any club youre considering can pass an easy scam test. They have their own points system to be used within the resorts that are on Hilton Head. Dont Miss: Hicv Vacation Package Kissimmee Fl. Our credit is being held hostage by Palmera Time Share. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. Heres what you need to consider: You May Like: Disney Vacation Club Luggage Tags. One of the many exciting benefits of your RCIsubscribing membership is the ability to expand your options for vacations beyond thePalmera Vacation Club portfolio. I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. However, I cannot afford this. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. Write reviews, ask and respond to questions, RCI, LLC. We bought 3,000 points for around $13K. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? They provide families with lifelong memories and incredible vacations, which is why people buy timeshares. Amount Settled: $0.00. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. $291.18/mo Est. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. At our age changing made sense if this transition occured. Coral Sands Resort - Palmera Vacation Club Destination This will surely increase the credibility of your complaint. These vacations are limited. It was basically, sorry sucker attitude. Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar. Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. As a world-class vacation exchange provider, RCI is focused on bringing members flexibility and choice. Some property-based clubs claim, or at least imply, that your membership is an investment. Recommended Reading: Best Places To Invest In Vacation Rental Property. This review was chosen algorithmically as the most valued customer feedback. Had enough of Palmera. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. No. The most helpful contributions are detailed and help others make better decisions. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. legally cancel the contract. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". The room was filled with small desks and chairs each filled with potential buyers and their salesmen. What is Palmera Vacation Club's Facebook? And just so you know if you wanted to stay a week this time of year, (June) you would have had to use at least 3 years worth of points for the single week. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. Amount in Dispute: $1,500.00 Palmera you have take advantage of to many families and it is time for answers. Nov 15, 2016. Please dont include personal, political, ethical, or religious commentary. Sign up for free now, Sign up for free to participate on the website. I called the number they gave me three times to cancel the contract but no one answered. Desired outcome: Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. This complaint was posted by a verified customer. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. International Association of Better Business Bureaus. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. I did this for over an hour. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. I am respectfully asking for a rapid response. Rescinding Palmera Vacation Club in Hilton Head, SC Does anyone else have experience with this and any advice? Check out Palmera Vacation Club's Instagram pictures and videos at, P.O. We were blatantly lied to about our purchase. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. Nothing that the salesman presented to us was Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. purchase it back from us. Some systems only allow USPS. NEARBY AMENITIES. He then continues to berate our decision to cancel and even made some jabs about where we are from (Cleveland, Ohio). Weeks Float . He started to get pushy when he got into his sales pitch. Consider how much of your income goes towards bills and what you have left over at the end of each month. ST-36515. Prove them wrong! Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. The lawsuits say various promises such as annual visits during holiday weeks, waived maintenance fees, reimbursement for their current timeshare and other perks turned out to be false. Location. With points, you have the utmost flexibility with booking trips where and when you want. The Mitchells signed a one year contract with Vacation Inspirations at a price tag of more than $5,000. membership takes 45 days to activate, 15 days after you can Etc. Barcelo bought out Occidental right . According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. I would urge anyone experiencing problems to write to the local paper (ISLAND PACKET) with a letter to the editor. Use this comments board to leave complaints and reviews about Palmera Vacation Club. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. He didn't listen to anything we said at all. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Sleeps 8 . I have tried multiple times and never receive a response from the request. At this point I am willing to let them keep the money they sham me out of. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. One of the many exciting benefits of your RCI subscribing membership is the ability to expand your options for vacations beyond the Palmera Vacation Club portfolio. Not to mention, timeshare resale scams can target owners in need of relief. Where can I get more information about the class action lawsuit. You can find contact details for Palmera Vacation Club above. First off, I want to say that the people from Palmera are so hard to get ahold of. My son in law own(s/ed ?) We had a very similar situation happen to us - after years and years of successful timeshare ownership. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. I just feel so bad for all of the people that get swindled by vultures like these. wisconsin. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. The Palmera membership also included a Quest Vacation Club membership. Bottom line: Palmera VC is a scam. We wouldn't budge. I became a member in 2015 and was generally happy. Write reviews, ask and respond to questions, Does anyone else have experience with this and any advice? You wont have to exchange your vacation week or points. Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Palmera Vacation Club Company complaints 12 - complaintsboard.com We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. On our way down to Hilton Head, we were a little bit behind schedule. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. We tried to fight it at that time, but we had signed a contractual agreement. Some. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Click here to get notifications about new complaints of Palmera Vacation Club. Taxes, additional fees and charges may apply. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . Don't have an account? 1 complaints for Palmera Vacation Club. BBB Business Profiles generally cover a three-year reporting period. true. Palmera is deducting $295 out of my checking account a month. Websites:There are no additional web sites. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums We are dedicated to delivering vacation memories that last a lifetime. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Like all the other complaints prior to me. After researching and finding this site (thank God!) Washington Seller of Travel Reg. We paid cash, so we don't have that leverage. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club Reply. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Read Also: Sailboat Vacations In The Caribbean. Hawaii Seller of Travel Reg. The lady I spoke too had no interest. Now, they have changed the rules, once again, to only allowing "members only" 3 smart Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. Interested in Palmera Vacation Club? We have had two BAD ENCOUNTERS with Palmera. Working hours Sun 9:00 am - 5:00 pm Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. an attorney but they refused to negotiate with him. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. All of the one star reviews that you read are TRUE. They also verbally guaranteed us that Palmera also has a Facebook page that we should all be posting on. Reviews are most valuable when they are original and unbiased. You May Like: What Is The Cheapest Caribbean Vacation. Scam Clue 4: A promotion demanding that you act now or lose the deal. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Feb 28, 2023 7:27 pm EST. B. brenda123129 of FARMINGTON, US. We showed up for our "presentation" and had to wait almost 30 minutes for our "guide", Elliot (who is a salesman). We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. This is not the first time that we have had issues with getting people to respond, Desired outcome: Now, they have changed the rules, once again, to only allowing "members only" 3 smart stays a year. Cancel.We want out of Palmera. There are no exact matches available. I have already paid $2655 plus $846. With the average cost of a timeshare, you will have already made up what you paid for and more! Time share oversere haven't got anywhere yet. VSI the company that supposedly sells your previous timeshare is also irreputable. After the tour, we had to go back to the office and he kept trying to convince us. My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? World renowned for it's golf and tennis, Hilton Head also offers a variety of water sports, miles of bike . In fact, about 85% of timeshare owners love their brand or resort. Initial claims often can offer some early scam clues: Scam Clue 1: The promotion is claiming that youre getting something free. At RCI, we understand that no matter how busy life gets, you look forward to the time that you set aside each year to travel to your favorite destination or a brand new one! Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. All prices are based in U.S. dollars (USD). get quotes and more. The Palmera membership also included a Quest Each unit is professionally decorated and refurbished every year. Must call to book. *The $199USD exchange fee offer and $209USD Extra VacationsSM getaways must be booked by 2/28/23 for travel through 12/31/23 and applies to All-Inclusive vacations only. I should be able to sue myself out of this contract since they did not sell my current time share. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Submit a complaint and get your issue resolved. Most real companies would take the time..will see where it goes. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Write reviews, ask and respond to questions, Book by 8/15 for travel through 12/15/22. A timeshare is not what you may think it is. Travel benefits are administered by third party providers under contract with RCI, LLC. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Keep in mind, a timeshare is not a financial investment. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. 2023 RCI, LLC. Still wondering why people buy timeshares? Desired outcome: Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. and told them we wanted to cancel the contract or they could I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Congrats on finding TUG. People buy timeshares because the average cost is almost nominal in comparison to a lifetime of vacations. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah.